Bixby Voice not working

[Sparky27]

Can anyone tell me when the Bixby voice will be working in the U.K.

[BandOfBrothers]

Hi @Sparky27

Indeed a question many here and On other forums along with several tech blog sites are all asking. 

Samsung wouldn't typically comment on timeframes. 

I suspect eventually we'll be hit with a sudden firmware update out of the blue to provide the feature. 

[Jungleandy4]

My loyalty goes elsewhere from now on , still no bixby voice in Uk.  Samsung are mocking us . False advertisement at it's very very worst 

[BandOfBrothers]

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@Jungleandy4 wrote:

My loyalty goes elsewhere from now on , still no bixby voice in Uk.  Samsung are mocking us . False advertisement at it's very very worst 

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I'd like Bixby Voice too but to be honest it's not a deal breaker as I have Google Assistant and it's not a must have feature in comparison to what these Samsung Galaxy phones achieve. 

Would you rather they released a half baked product and then send out updates which they'd get slated for, or wait for a fully operational service ? I'm up for the latter. 

[Pin255]

I'd rather have Bixby at least in American English. However, Samsung believes that we can wait indefinitely :smileymad:

[PawPaw]

It's the  typical treat UK customers the worst policy from Samsung.....delay Bixby....give no information....dont offer leads with the wireless charger and don't give a free VR with the S8.....love the phone but really dislike Samsung customer service UK policy........

[Pin255]

The new Bixby updates have just arrived via Galaxy Apps including Bixby voice, Global Action, Voice input, Service and Wake-up.

Bixby voice still doesn't work. But the main problem is that I cannot open Lock screen and security settings after these updates. 'Settings has stopped. Restart app.' 

Can Samsung team provide any explanations?

[BeccaS]

Hey @Pin255.

Try clearing the cache of the Settings app. Go to Settings > Apps > find the 'Settings' app > Storage > Clear cache.

Let us know if this resolves the issue. 

[PawPaw]

Does this update mean Bixby Voice now works in the UK....because it's still not working for me

[Pin255]

As I said above, Bixby voice still doesn't work even if you have received the latest updates. 

[ajay_satpute]

Bixby voice is not working on my S8 Plus even after getting all Bixby related updates. Is it not yet available in India?

[Pin255]

I got updates today, cleared Bixby home and Bixby voice data, restarted the device, and Bixby voice came. 

[BandOfBrothers]

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@Pin255 wrote:

I got updates today, cleared Bixby home and Bixby voice data, restarted the device, and Bixby voice came. 

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Where are you based @Pin255

[Pin255]

I'm in Latvia. SEB csc. 

[BandOfBrothers]

Followed your advice @Pin255 and Bixby Voice Command is now updating. 

I'm in the UK. 

Thank you. 

All updated and it's added. 

[Craigs]

excellent

[Craigs]

glad it worked out for you

[Jakeyboy]

I'm still trying to get mine to work , been trying for long enough to get it work on my S8+ now really pissed off trying to get it to work on my Note 9 .

[PawPaw]

Yeah I decided not to upgrade from my S8plus to the S9 or Note due to the terrible customer service.......my money is going elsewhere

[BandOfBrothers]

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@PawPaw wrote:

Does this update mean Bixby Voice now works in the UK....because it's still not working for me

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No these are updates the bring Bixby into readiness. 

You'll know when Bixby Voice is on your phone as a b will appear on the Bixby screen next to the icons already there at the top of that screen. 

[Jakeyboy]

Still doesn't work .