Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Been hacked nd2 help 2l reset as device compromised

(Topic created on: 30-01-2022 06:20 PM)
Shellbell
First Poster
Options
Other Smartphones
I was hacked in night of global outage &full device compromised so dud like 2c if poss w put new sum in &factory reset 2 make mobi safe as in6a technophobe^m&hit&hope lol plz help a stressed out mum as got emailmsng fb &called on watts app so anseerdc thinking was my mum as only person ever 2 call me on Watts APP as meant 2b safe 4 pics of my we bit I feel violated 2bh
0 Likes
2 REPLIES 2
xSteveuk
Maestro
Options
Other Smartphones
Hi,
If you believe that you have been hacked
Have a look at page link below
That maybe helpful

https://www.samsung.com/us/support/troubleshooting/TSG01209886/
BandOfBrothers
Samsung Maker ★★
Options
Other Smartphones

@Shellbell 

 

Can you get the phone to a Samsung Experience Store or Samsung Service Centre as they'll have the required software to get your phone back up and running.

In the meantime keep away from using any Internet Banking and similar apps until your confident your phone is secure to use.

I wish all the best. 


Daily Driver > Samsung Galaxy s²² Ultra 256Gb in Phantom Black.

The advice I offer is my own and does not represent Samsung’s position.
I have no affiliation with Samsung.