Samsung Galaxy

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Note 8 cracked screen after wearing it in a front pocket

Posted by 19-05-2018 08:24 PM in Other Smartphones

Hello there, just bought my Galaxy note8 the 2nd of May and after two weeks the screen cracked 'in my front pocket'. It's a bummer that... View Post

13-04-2020 03:01 AM

I've had the exact same issue! Note 9 cracked in my pocket between a 10 metre walk from my car to... View Post

Note 8 speaker not working

Posted by 18-12-2017 03:55 PM in Other Smartphones

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13-04-2020 01:43 AM

hi I have a note 10 plus 5g. Had it for 3 months and yesterday the earpiece seems to developed a ... View Post

Samsung Galaxy not staying connected to VW Car Stereo to play music. Voice works perfectly!

Posted by 23-02-2017 10:35 AM in Other Smartphones

Hi there. I recently bought a VW with an RNS 315 car stereo. Frustratingly my Samsung Galaxy A3 2016 will not stay connected in order to play... View Post

12-04-2020 08:56 AM

Hi Paul, Did you manage to fix this issue. I have an S10 and connect to my VW RNS315. I... View Post

Camera blurry

Posted by 10-04-2020 11:00 AM in Other Smartphones

My back camera has gone all blurry and no focus... no idea why as it was ok yesterday... any ideas help so far i have restarted phone, turned off... View Post

11-04-2020 09:43 AM

OK @Camerablurrd Hopefully the pandemic will decrease soon allowing the Samsung Expe... View Post

Photo's disappeared on S8 after archiving

Posted by 10-04-2020 09:43 PM in Other Smartphones

Hi there, Not sure if this has been touched on before - haven't really seen a similar problem as of yet. Yesterday my Samsung S8 asked... View Post

10-04-2020 09:48 PM

Hey @Kimbrl what Cloud storage are you using (Samsung Cloud, Google Photos...)? Have... View Post

Samsung J4+ bluetooth connecting to earphones

Posted by 06-03-2020 06:25 PM in Other Smartphones

So I tested earphones with 5 other Samsung smartphones and they all work except on J4+..... Earphones are MOB MO9347 and by their manual... View Post

10-04-2020 08:04 PM

So after a lot of search, there is a model of J4+ with only BT 4.0 support and I think that is re... View Post

Samsung j3 2016 battery issues

Posted by 24-04-2019 03:24 PM in Other Smartphones

I work in a phone store, over the last week or so we’ve had at least 40 people come in with the j3 2016 having issues with the battery discharging... View Post

09-04-2020 10:05 PM

I had the. Same issue with my Samsung J3. At the same time. It was happening to all of you… But I... View Post

Note 5

Posted by 09-04-2020 06:34 PM in Other Smartphones

Can’t get to unlock the screen View Post

09-04-2020 07:42 PM

@Yw2: Please can you provide further details of your issue? What lock screen options do you have ... View Post

Display avatars in Samsung Messages for SMS senders with ID

Posted by 11-03-2020 03:53 PM in Other Smartphones

Hi, I have a Samsung S7 with Samsung Messages app (v4.40.30.59). I also have in my list of messages threads from persons and also threads... View Post

09-04-2020 09:30 AM

There is definitely an issue with the messages app as the one from my Galaxy Watch displays corre... View Post

S7 Facebook push notifications

Posted by 30-03-2020 11:53 PM in Other Smartphones

Hi, I'm hoping someone can please help. I don't receive Facebook icon notifications, I did something that changed the settings about 18... View Post

08-04-2020 11:45 PM

All standard settings are for notifications allowed, really can't get to the bottom of this  View Post

3 icons at the bottom of the screen

Posted by 02-07-2017 04:34 PM in Other Smartphones

How could I keep them on screen at all times in order to avoid swiping up each time I need to use one of them, please? View Post

08-04-2020 08:34 PM

I have something that pops up every now and then, it's kinda similar to a phone. Not the one that... View Post

S7 call screeching sound

Posted by 24-03-2017 06:12 PM in Other Smartphones

Hi, for yr gw last 2 weeks now I am having trouble with making phone calls. I can reach people but after 2 seconds I have horrible screeching... View Post

08-04-2020 06:30 PM

My screetching may have started when I updated to Oreo (Android 8). It certainly hasn't been a pr... View Post

Astrophotography

Posted by 08-04-2020 03:23 PM in Other Smartphones

Does anyone know if there are any plans to add an astrophotography setting for the S10+ View Post

Processing Failed

Posted by 03-05-2017 01:13 PM in Other Smartphones

I'm unable to log into my Samsung account on my new S8 to back up to the cloud. Also unable to log in on my (now) old S6 in order to factory... View Post

08-04-2020 12:26 PM

Me too just now, did you end up finding any solutions for ur Note 4? View Post

Galaxy M30s won't start

Posted by 07-04-2020 10:35 AM in Other Smartphones

A few weeks ago, I purchased a Samsung Galaxy m30s. All was going very well until Sunday morning when it would not switch on. I know it is fully... View Post

08-04-2020 07:37 AM

Possibly try hooking up to a computer and try Smartswitch @JoHo1 hardreset.info/devi... View Post

Cant make or receive calls

Posted by 07-04-2020 11:34 AM in Other Smartphones

I have a galaxy j6 plus. I cant make or receive calls bit everything else is working. I have checked 'do not disturb' barred calls and... View Post

08-04-2020 07:30 AM

Is this happening in one place or everywhere and with a particular contact or all @Julie103 ... View Post

Unable to Upload All of my Photos

Posted by 08-04-2020 06:40 AM in Other Smartphones

Hi, I would like to upload photos from my phone SD card to my laptop via USB, as I have done many times before. However, file explorer now... View Post

J3: my emails have stopped coming in

Posted by 17-04-2017 02:01 PM in Other Smartphones

Hi ,i have a J3, my emails have stopped coming in, in email setting it says Master sync has been disabled, when I tap the email add the green bar... View Post

06-04-2020 03:05 PM

My emails last sync was 2nd april ive had no emails since my sync sign is highlighted so what els... View Post

What network is my mobile locked to?

Posted by 05-04-2020 02:15 PM in Other Smartphones

I recently purchased a reconditioned samsung galaxy s8+ but I'm unable to make calls as it's locked to an unknown network which... View Post

06-04-2020 07:12 AM

Hi @Cj83 Try using phoneinfo app from the Playstore. Look under the CsC code sect... View Post

Compatible Keyboard and Fonts for s7 edge

Posted by 08-03-2017 12:54 AM in Other Smartphones

Hey everyone! Can anyone help me with finding a downloadable free compatible keyboard for Samsung galaxy s7 edge - that accepts the system... View Post

05-04-2020 02:46 PM

Hi can I compatible my phone View Post

S8 not able to connect "Media Audio" via bluetooth

Posted by 22-05-2018 09:49 PM in Other Smartphones

Hi First post so please be gentle Was hoping others have had this issue and a fix is to be found, I have a shiny new stereo in my van... View Post

05-04-2020 02:02 PM

That was really helpful. waoo, Thanks. View Post

Galaxy j5 won't connect to wifi

Posted by 22-10-2018 07:10 AM in Other Smartphones

I was on an app when my wifi crashed after that I can't connect to wifi when I slide the button across to turn it on it slides back across and... View Post

05-04-2020 10:30 AM

I have the same problem. After turning on the Wi-Fi the switch turns off automatically. I have... View Post

Phone saying not registered on network

Posted by 23-11-2017 08:44 PM in Other Smartphones

Hi I have an unlocked S8+ saying not registered on network I have been to three store they checked all setting and my sim works in other... View Post

04-04-2020 01:25 AM

I want a new phone. I have had trouble with this one and the latest thing is it is saying is "no... View Post

Bizarre camera issue on Galaxy S8

Posted by 03-04-2020 08:26 PM in Other Smartphones

I've been using my Galaxy S8 for over two years now without issue. About two weeks ago I noticed odd streaks on all my photos. I have... View Post

03-04-2020 09:09 PM

@Twinningses: Thank you for checking that for me. If the problem was present during the Megacam h... View Post

Backup OS 6.0.1

Posted by 02-04-2020 08:38 PM in Other Smartphones

My wife's old phone, Samsung J5, is to be replaced. I need to have a current backup of data , apps, etc. I have checked back up and... View Post

02-04-2020 09:27 PM

Thank you. Transfer now taking place. View Post

S7 now dropping IPV6 address after one hour since the latest update was applied to the firmware

Posted by 09-06-2018 03:47 PM in Other Smartphones

Hi, Hope samsung will look into this issue. Over thelast 12 months my S7 has previosuly connected to my IPV6 network with o bother and... View Post

01-04-2020 09:35 PM

Thanks for your response. I think the issue was in de Router Advertisements from my rout... View Post

I can't change my ringtone without it going onto onedrive

Posted by 01-10-2017 03:36 PM in Other Smartphones

I want to change my ringtone to a song I like, but I accidentally clicked OneDrive. I have literally no idea what OneDrive is and how to use it,... View Post

01-04-2020 05:21 PM

Go to app settings Find OneDrive Disable it Try setting your ringtone now View Post

No software updates

Posted by 01-04-2020 07:05 AM in Other Smartphones

I have a galaxy J3, a little old I know but does me just fine, I haven't had any software updates on it for a while and when I check it shows... View Post

01-04-2020 08:55 AM

Ok. Remember take into account both phones will have different build and serial numbers t... View Post

Galaxy note 8

Posted by 31-03-2020 10:38 AM in Other Smartphones

I'm looking for advice ,my note 8 is on android 9 and when i try to update it ,it says (your current software version isn't supposed. Visit... View Post

01-04-2020 06:56 AM

@J450NM7K Unfortunately it is as @AndrewL advises. As.far as Samsung is... View Post

Call volume low galaxy s8

Posted by 29-03-2020 05:07 AM in Other Smartphones

Today my phone did a software update. Prior to the update my in call volume was fine. Post update the in call volume is so low I can barely hear it... View Post

30-03-2020 07:09 AM

Hi @Dr_GoBolts You could try the Samsung tests. go over to your dial pad and... View Post