Samsung Galaxy

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Galaxy S6 - Samsung Internet Browser opening random spam sites

Posted by 09-08-2019 06:07 PM in Other Smartphones

About two weeks ago (probably after last browser update) Samsung Internet Browser started opening some random websites (thisdaythatage.com,... View Post

20-12-2020 04:36 PM

Since downloading the new version (13.0.2.9) I was inundated with unwanted websites automatically... View Post

Samsung Galaxy J3 VR

Posted by 20-12-2020 03:43 PM in Other Smartphones

Does anyone know if the Samsung Galaxy J3 is compatible with any VR headset? View Post

20-12-2020 04:35 PM

no View Post

Dialer and power button problems with Samsung Galaxy C9 Pro

Posted by 19-12-2020 06:23 AM in Other Smartphones

Hi, I have been facing multiple issues on my Samsung Galaxy C9 Pro. This started happening out of the blue after a factory reset. ... View Post

20-12-2020 05:12 AM

Hello @Tetra_Acid That's not good at all ! Can you get to a Samsung Experie... View Post

M21 screen is over sensitive

Posted by 19-12-2020 09:19 PM in Other Smartphones

I recently bought a Samsung Galaxy M21 phone, and it's touchscreen is so sensitive that i sometimes accidentally press things when my finger... View Post

20-12-2020 05:11 AM

As far as I'm aware Samsung phone's do not have a setting to reduce sensitivity. It's usu... View Post

Missing pictures

Posted by 04-10-2020 09:05 AM in Other Smartphones

Galaxy S8+ Photos have disappeared from google app since freeing up space. I've checked in settings then recycle bin but they're just... View Post

19-12-2020 05:46 PM

happened to me too  were you able to get them back and how ? View Post

Bring back Surround Shot!

Posted by 14-01-2019 01:57 PM in Other Smartphones

Had the in-camera app "Surround Shot" on my s6. It was very clever, simple and one of those show-off features that have convinced friends... View Post

19-12-2020 01:34 PM

Everybody has a Samsung in home and i was in love with surround shot then i decided to buy a Sams... View Post

Galaxy M21 white balance issue (too warm display))

Posted by 18-12-2020 07:50 AM in Other Smartphones

Hello! Yellow tint display issue on my Galaxy M21.Blue light filter is turned off, but display is still yellow shaded. White balance shifted to... View Post

19-12-2020 05:24 AM

I'd suggest to send this feedback via your Samsung Members App @nickname View Post

Mic not working in phone call

Posted by 10-04-2018 08:40 AM in Other Smartphones

Got a Samsung S8 at Christmas. Recently Mic doesn't work in phone calls. On loud speaker it's fine but turn it off and I can't be... View Post

18-12-2020 10:31 PM

wow! same problem here with my s8! View Post

Screen goes into large magnify mode

Posted by 04-12-2020 01:14 PM in Other Smartphones

I have a Samsung S8 smart phone Model SM-G950F running Android 9. Sometimes it expands the screen information to a very large size so that not all... View Post

18-12-2020 10:20 PM

soz for taking so long to get back. the way your saying it expands so much that the screen cuts s... View Post

Incoming calls

Posted by 17-12-2020 09:04 PM in Other Smartphones

Since the update my phone Samsung S7 edge doesn't show caller ID and doesn't show I have a call coming through. When I make an outgoing... View Post

18-12-2020 07:38 AM

Hi. Yes caller ID is turned on x View Post

note 20 ultra refresh rate

Posted by 17-12-2020 05:16 PM in Other Smartphones

Hi there I keep changing my note to 120hz an it keeps changing itself back any idea why? Also there was a file to have it in 96hz any idea if there... View Post

17-12-2020 05:57 PM

oh I got ya I have blue light filter set that's what's changing it I bet View Post

Problems hearing on S8

Posted by 27-06-2018 06:37 PM in Other Smartphones

Since the recent update, I can't hear people when they call me. I hear them a little but instead of hearing them using my ear speaker I hear... View Post

17-12-2020 12:39 AM

Nope no response View Post

My s8 plus did not accept pin code after reset

Posted by 15-12-2020 08:40 PM in Other Smartphones

I have reset my s8 plus with the 4 digit pin but after reset when I turn on my phone it asks 4 digit pin and it didnt accept my old 4 digit pin by... View Post

16-12-2020 07:51 AM

Maybe the PIN for the SIM card? View Post

Galaxy J4+ stolen recoved, need pin to use phone again

Posted by 15-12-2020 09:34 AM in Other Smartphones

I have a elderly customer who's phone was stolen and recovered by police, now they have it back it asks for a 4 digit pin? How do they get... View Post

16-12-2020 07:10 AM

ok so samsung customer service were really helpful. basically it'll need flashing by them to be u... View Post

S8+ no longer muting notifications

Posted by 16-12-2020 06:04 AM in Other Smartphones

Hi all, For some reason, even when my phone is on mute the notifications still ring through. This has been happening for a while now. Does... View Post

why cant I get voicemail to work

Posted by 15-12-2020 06:21 PM in Other Smartphones

I've gone to where my voicemail is but it wont turn on it just reads aloud of numbers, why cant I get it to work? View Post

16-12-2020 05:07 AM

You may need to speak with your network provider to check your voicemail is activated and or look... View Post

Medium power saving stupid useless animation

Posted by 31-01-2018 03:07 PM in Other Smartphones

What is the purpose of this useless stupid redundant screen that pretends to be doing something? View Post

15-12-2020 10:00 PM

Yep, they still insist on making their users waste time and unfocus the running app. This is just... View Post

Unwanted calls.

Posted by 15-12-2020 11:08 AM in Other Smartphones

How to stop a million calls from unwanted mobile numbers. Different every time. Every few minutes. View Post

15-12-2020 05:21 PM

for UK users you can look up TPS (telephone preference service) and register with them for your m... View Post

How do i delete samsung cloud data???

Posted by 22-12-2016 02:23 PM in Other Smartphones

Ive contacted samsung and followed there advice and im still unable to delete my cloud data. Samsung has said theyre waiting for head office to... View Post

Anonymous 15-12-2020 01:11 PM

This is exactly what I'm having on my s9.. And I wrote Samsung but still nothing and it's really ... View Post

samsung S7

Posted by 14-12-2020 10:44 PM in Other Smartphones

My phone has been on emergency calls only since 2pm today, how do I sort this. ????? View Post

15-12-2020 12:07 AM

Nice one, thanks. View Post

Galaxy S9 and note 9 One UI 3 and Android 11

Posted by 25-11-2020 04:50 PM in Other Smartphones

Hello guys, you know that Android 11 and One UI 3 will not come to the S9 And Note 9 series. This series was also not included in the 3-year update... View Post

14-12-2020 10:38 PM

Hello guys, you know that Android 11 and One UI 3 will not come to the S9 And Note 9 series. This... View Post

Bluetooth keyboards don't work with Galaxy S5 - fix soon?

Posted by 31-08-2020 06:02 PM in Other Smartphones

I have a Galaxy S5 - great phone except it won't work with any Bluetooth keyboard that I've tried. They pair to Apple iPads, a Galaxy... View Post

14-12-2020 04:45 PM

I'm pleased to report that a new update to the Galaxy S5 firmware has solved the Bluetooth keyboa... View Post

Secure Folder on Galaxy M51

Posted by 11-12-2020 12:32 PM in Other Smartphones

Galaxy M51 phones in India have recently recieved One UI 2.5 update. This enables features such as Secure folder and Alt Z Life. When will... View Post

14-12-2020 02:00 PM

Can`t understand this decisions from the department or people who made them.... A phone that c... View Post

location icon

Posted by 14-12-2020 01:53 PM in Other Smartphones

Icon has disappeared from galaxy s7 and smart lock no longer works at home. Help please. View Post

Note 8, latest mail app update not emptying recycle bin

Posted by 10-11-2020 09:54 AM in Other Smartphones

Hello, The latest mail update (to V6.1.30.30) no longer empties the recycle bins for any of the IMAP accounts set up in the mail app. Mail is... View Post

14-12-2020 01:33 PM

Thank-you, the update fixed it. I had to update the Samsung App library tool, and then this mor... View Post

Phone can't detect wifi, but other devices can

Posted by 12-11-2019 02:11 PM in Other Smartphones

I usually connect to the work wifi network. Suddenly this week, the wifi network isn't showing up on my phone (J6). It's the only network... View Post

14-12-2020 12:33 PM

I have the same issue and I have tried all of the things that you reccomended for the other user.... View Post

Screen unlock

Posted by 05-04-2017 07:06 AM in Other Smartphones

HI there My son has locked his screen on his Samsung J3 and can not remember it, any idea how I can reset this? Thanks View Post

14-12-2020 08:44 AM

Same thing am facing now, how you recovered? View Post

Samsung Galaxy Note 8. Rear camera stopped working.

Posted by 13-12-2020 11:55 AM in Other Smartphones

Hi, Rear camera stopped working. Tested using Maga Cam = "camera stopped working". Disabled every app with camera... View Post

13-12-2020 07:25 PM

Glad I could help @stu47 View Post

Account language on Samsung.com

Posted by 05-12-2020 09:02 PM in Other Smartphones

Although my language on the samsung.com website is clearly set to Nederlands (dutch), everything appears in French. Can someone please explain why... View Post

13-12-2020 05:16 PM

Mobile Vikings, running on the Orange network View Post

my battery

Posted by 13-12-2020 10:50 AM in Other Smartphones

My battery on my S7 Edge is not good anymore. I have been using this phone for years so I understand that but should I get Samsung themselves to... View Post