Samsung Galaxy

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Exchange programme how does it work and if u crack uour glass what happens can u still have Free upgrade

Posted by 03-02-2017 05:55 PM in Other Smartphones

Im on the free upgrade plan what happens if i crack my glass View Post

04-02-2017 10:01 AM

Hey @Looney170, Can you provide a few more details? What phone do you have and who's ... View Post

typing in email and filling in forms

Posted by 02-02-2017 12:20 PM in Other Smartphones

When I try and type in my email address for logins (gmail, Facebook etc) it wont type any more than one character. e.g. I type "j" for the... View Post

03-02-2017 07:59 PM

Hi Jezzer. :smileyhappy: What device are you using? View Post

Galaxy s3

Posted by 22-01-2017 12:45 AM in Other Smartphones

Can anyone tell me how to get my s3 up and running again it did a system update some time ago and ever since just sits on samsung start up screen... View Post

03-02-2017 03:18 PM

Hey @Graham2, It does sound like the phone will need to be looked at by our engineers... View Post

S6 Edge got wet and now wont work properly

Posted by 21-01-2017 08:43 AM in Other Smartphones

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03-02-2017 02:36 PM

Hey @Steve3, Have you managed to get your S6 edge up and running again? If y... View Post

Samsung S6 Charging issues

Posted by 01-02-2017 10:52 AM in Other Smartphones

Hi, I purchased a samsung galaxy s6 last March and late last year and started using a wireless charging port with it. The phone now wont... View Post

02-02-2017 12:42 PM

Hi @Spongedot1. Are you able to pop in to a Samsung Support Centre to have it checked... View Post

Black blank Samsung Note 5

Posted by 30-01-2017 10:45 PM in Other Smartphones

There are occasions where the screen on my Samsung Note 5 (dual Sim) is goes blank/black and pressing the power button and volume down key returns... View Post

02-02-2017 12:00 PM

Hey there @markymark! (And presumably rest of The Funky Bunch too! :smileytongue: :smileywink... View Post

Upload iTunes playlist to S7 Edge

Posted by 30-01-2017 11:42 AM in Other Smartphones

Probably been asked before but is it possible to use Smart Switch to upload ITunes play lists to my new S7 edge? View Post

01-02-2017 11:31 AM

Hi there, WindermereGolf. :smileyhappy: There's some fairly comprehensive guidance on Sma... View Post

Lost IMEI Number

Posted by 30-01-2017 06:22 PM in Other Smartphones

Hi I have a Galaxy S7 mobile phone and i'm unable to connect to the network. I have just checked if my IMEI number was showing and all... View Post

31-01-2017 08:40 AM

Stu This might sound obvious but just contact your service provider, tell them the problem ... View Post

Cursor is possessed

Posted by 30-01-2017 06:43 AM in Other Smartphones

Hi skb! We've moved your post to the Cameras and IT board: https://eu.community.samsung.com/t5/Cameras-IT-Everything-Else/bd-p/uk-other View Post

Galaxy core prime

Posted by 27-01-2017 12:11 AM in Other Smartphones

How can I prevent message notifications from appearing on the lock screen? View Post

29-01-2017 03:09 PM

Hi Janu! :smileyhappy: Try Messages > Menu (3 dots) > Settings > Notifications, and make ... View Post

Register

Posted by 26-01-2017 07:14 PM in Other Smartphones

I can't find the website to register my samsung Galaxy s7 View Post

29-01-2017 02:52 PM

Hi there, Wayne! :smileyhappy: The warranty will already be active, but if you want to re... View Post

new software up date

Posted by 21-01-2017 06:43 AM in Other Smartphones

any one know when 7.10 or 7 11 being released View Post

27-01-2017 07:04 PM

is there any news yet i have read that some in uk have now got the new update if this is true the... View Post

damaged galaxy s7 :-(

Posted by 26-01-2017 05:30 PM in Other Smartphones

Hi I am after advise . the screen on my phone is damaged so its a black screen . my question is how can I get the stuff off my phone then wiping... View Post

26-01-2017 07:19 PM

If you have a pc or another Samsung phone you could use smart switch. On your pc download smart s... View Post

VOIP call facility for S7

Posted by 30-12-2016 07:21 PM in Other Smartphones

I want to use sip calling on a Galaxy S7, why has it been removed by Samsung? I had this on my S5 why is it gone View Post

25-01-2017 03:46 PM

Fortunately for me 02 haven't removed the VOIP facility from my S7 edge, however you could use Fa... View Post

texting app j5

Posted by 23-01-2017 11:21 AM in Other Smartphones

hi got a j5 at the weekend while sorting it out accidently deleted texting app how do i restore it please View Post

24-01-2017 01:57 PM

That's strange, have you deleted it off your home screens or in your favourites tray? You shouldn... View Post

Call from Samsung Mobile - private number

Posted by 23-01-2017 02:49 PM in Other Smartphones

Hi, I've had a few calls from a private number recently which I keep missing. I answered it today and the guy claimed to be from Samsung... View Post

24-01-2017 10:37 AM

Thanks. To clarify, what I meant when I said that they called from a private number was tha... View Post

Why is Samsung Galaxy A5 being advertised and sold with Android V5 (Lollipop) firmware?

Posted by 19-01-2017 03:07 PM in Other Smartphones

I am seriously considering purchasing the new (2016) version of the Samsung Galaxy 'A5', but I am confused as to why it only has Android... View Post

23-01-2017 02:25 PM

Thanks. Yes, I'm going to pre-order the 2017 version soon. Seems that Samsung are planning on u... View Post

Set up

Posted by 21-01-2017 07:37 AM in Other Smartphones

Hi My galaxy s7 edge is not giving me any message notification. It started after a factory reset as the microphone wasn't working properly.... View Post

22-01-2017 06:05 PM

Hello, Finny40. :smileyhappy: Are you still receiving messages on the phone? And are noti... View Post

S7 edge bluetooth call problem

Posted by 10-01-2017 08:17 AM in Other Smartphones

When using blyetooth to make a call there is a lag and then a message box which says the action "isnt responding, do you want to wait or... View Post

21-01-2017 08:50 AM

Hello I clear the data and cache. It worked for the first call but them failed on the second ca... View Post

S7 antivirus

Posted by 14-01-2017 11:45 AM in Other Smartphones

Hi, Can anyone recommend an antiviral app for my S7? Thanks View Post

19-01-2017 11:27 PM

I use Kaspersky. Hasn't let me down at all. If you do online banking with Barclays you get the pr... View Post

How can I find my email address

Posted by 19-01-2017 10:00 AM in Other Smartphones

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19-01-2017 02:45 PM

Hey there, DH1! What are you wanting to find your email address on? :smileyhappy: View Post

Headphone mic

Posted by 10-01-2017 10:12 AM in Other Smartphones

My mic isn't working on my headphones when I try to use then,iv tried many others but to no avail. Are there any setting I could try? Must... View Post

18-01-2017 07:35 PM

Do the Headphone Microphones work if you use them with other devices? Try putting your ph... View Post

S7 support

Posted by 10-01-2017 08:34 AM in Other Smartphones

Having read reports of poor service from Samsung I was worried sending mine back when the glue holding the back on started to allow it to partially... View Post

17-01-2017 04:24 PM

Where did you arrange this repair, gbswales? On arrival to the Service Centre any accesso... View Post

Battery drain S4 mini

Posted by 10-01-2017 12:25 PM in Other Smartphones

Hi This is my first time going on here. I wondered if anyone knows why S4 mini seems to run out of battery very quickly when not in use. I... View Post

17-01-2017 04:14 PM

Welcome to the Community, Acko1000! To identify which app it may be we'd recommend puttin... View Post

Users from Galaxy Beta Programme

Posted by 04-01-2017 09:36 AM in Other Smartphones

Welcome to all of you. Any users from Galaxy Beta Programme here? View Post

16-01-2017 03:29 PM

Yes, everything else is working. All other phones (as well as the S7 when I downgrade) connect to... View Post

Removing phones from my Samsung Account

Posted by 09-01-2017 02:06 PM in Other Smartphones

My son's phone died, so I gave him my previous Galaxy something or other ... A3 I think it was ... that worked fine with his Sim card in the... View Post

13-01-2017 05:50 PM

Hi SamsungSelim! :smileyhappy: As long as the S3 Mini’s been used for a minimum 5 minutes... View Post

Re: Users from Galaxy Beta Programme BUGS

Posted by 12-01-2017 06:02 PM in Other Smartphones

Samsung Note still not synchronizing with Samsung Cloud View Post

13-01-2017 01:50 PM

Ah, sorry for the confusion, you mentioned Samsung Note and we thought you were referring to the ... View Post

Note 7 users

Posted by 28-12-2016 12:53 PM in Other Smartphones

Hi any ex Note7 owners ?Or are you still using yours ? I had 2 ,the 1st for a week before recall then an S7 loan phone ,then back to a Note7... View Post