Samsung Galaxy

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S6 screen overlay

Posted by 05-02-2017 05:07 PM in Other Smartphones

I can't download pictures off of one drive and every time I do what the screen pop up says it doesn't work. View Post

06-02-2017 03:38 PM

Hi Oliver. :smileyhappy: Are you able to update all of the apps on your phone from the Pl... View Post

Galaxy S6 Symbol

Posted by 04-02-2017 03:23 PM in Other Smartphones

Hi thier My samsung Galaxy S6 has an open door symbol on the top left hand side of the screen its just a line its very faint does anyone know what... View Post

05-02-2017 04:09 PM

Hi there, MB. :smileyhappy: There's a list of the various icons on Samsung mobiles here (... View Post

Samsung note 4

Posted by 04-02-2017 09:35 AM in Other Smartphones

I washed it in the washing machine. It's dead. I have been backing it up but not sure where to! Any suggestions? View Post

05-02-2017 03:51 PM

Hey there, Paulc. :smileyhappy: Any of the ways listed here jog your memory? View Post

Galaxy J3 screen is black and white

Posted by 02-02-2017 03:52 PM in Other Smartphones

I turned my galaxy j3 off today for the first time since I received it in September 2016. When I turned it on again my screen is black and white... View Post

05-02-2017 03:14 PM

Hello Christine! :smileyhappy: Are you able to try this? Apps > Settings > Applications >... View Post

Galaxy s7 update

Posted by 04-02-2017 12:08 PM in Other Smartphones

I have a Galaxy J5 and it is trying to update the software. I am on Andriod 6.0.1 but I don't know what it trying to upgrade to. Anyway it... View Post

04-02-2017 04:38 PM

Hey @xh28, Just to confirm, do you have the Galaxy S7 or Galaxy J5? Can ... View Post

is my mobile new?

Posted by 03-02-2017 04:04 PM in Other Smartphones

hi. i bought brand new galaxy s7 edge and received it yesterday. phone came in box sealed. when i start it first time i want to see camera... View Post

04-02-2017 11:13 AM

Hi there @delpietro7, As the box was sealed, the phone will be new and unused. ... View Post

Exchange programme how does it work and if u crack uour glass what happens can u still have Free upgrade

Posted by 03-02-2017 06:55 PM in Other Smartphones

Im on the free upgrade plan what happens if i crack my glass View Post

04-02-2017 11:01 AM

Hey @Looney170, Can you provide a few more details? What phone do you have and who's ... View Post

typing in email and filling in forms

Posted by 02-02-2017 01:20 PM in Other Smartphones

When I try and type in my email address for logins (gmail, Facebook etc) it wont type any more than one character. e.g. I type "j" for the... View Post

03-02-2017 08:59 PM

Hi Jezzer. :smileyhappy: What device are you using? View Post

Galaxy s3

Posted by 22-01-2017 01:45 AM in Other Smartphones

Can anyone tell me how to get my s3 up and running again it did a system update some time ago and ever since just sits on samsung start up screen... View Post

03-02-2017 04:18 PM

Hey @Graham2, It does sound like the phone will need to be looked at by our engineers... View Post

S6 Edge got wet and now wont work properly

Posted by 21-01-2017 09:43 AM in Other Smartphones

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03-02-2017 03:36 PM

Hey @Steve3, Have you managed to get your S6 edge up and running again? If y... View Post

Samsung S6 Charging issues

Posted by 01-02-2017 11:52 AM in Other Smartphones

Hi, I purchased a samsung galaxy s6 last March and late last year and started using a wireless charging port with it. The phone now wont... View Post

02-02-2017 01:42 PM

Hi @Spongedot1. Are you able to pop in to a Samsung Support Centre to have it checked... View Post

Black blank Samsung Note 5

Posted by 30-01-2017 11:45 PM in Other Smartphones

There are occasions where the screen on my Samsung Note 5 (dual Sim) is goes blank/black and pressing the power button and volume down key returns... View Post

02-02-2017 01:00 PM

Hey there @markymark! (And presumably rest of The Funky Bunch too! :smileytongue: :smileywink... View Post

Upload iTunes playlist to S7 Edge

Posted by 30-01-2017 12:42 PM in Other Smartphones

Probably been asked before but is it possible to use Smart Switch to upload ITunes play lists to my new S7 edge? View Post

01-02-2017 12:31 PM

Hi there, WindermereGolf. :smileyhappy: There's some fairly comprehensive guidance on Sma... View Post

Lost IMEI Number

Posted by 30-01-2017 07:22 PM in Other Smartphones

Hi I have a Galaxy S7 mobile phone and i'm unable to connect to the network. I have just checked if my IMEI number was showing and all... View Post

31-01-2017 09:40 AM

Stu This might sound obvious but just contact your service provider, tell them the problem ... View Post

Cursor is possessed

Posted by 30-01-2017 07:43 AM in Other Smartphones

Hi skb! We've moved your post to the Cameras and IT board: https://eu.community.samsung.com/t5/Cameras-IT-Everything-Else/bd-p/uk-other View Post

Galaxy core prime

Posted by 27-01-2017 01:11 AM in Other Smartphones

How can I prevent message notifications from appearing on the lock screen? View Post

29-01-2017 04:09 PM

Hi Janu! :smileyhappy: Try Messages > Menu (3 dots) > Settings > Notifications, and make ... View Post

Register

Posted by 26-01-2017 08:14 PM in Other Smartphones

I can't find the website to register my samsung Galaxy s7 View Post

29-01-2017 03:52 PM

Hi there, Wayne! :smileyhappy: The warranty will already be active, but if you want to re... View Post

new software up date

Posted by 21-01-2017 07:43 AM in Other Smartphones

any one know when 7.10 or 7 11 being released View Post

27-01-2017 08:04 PM

is there any news yet i have read that some in uk have now got the new update if this is true the... View Post

damaged galaxy s7 :-(

Posted by 26-01-2017 06:30 PM in Other Smartphones

Hi I am after advise . the screen on my phone is damaged so its a black screen . my question is how can I get the stuff off my phone then wiping... View Post

26-01-2017 08:19 PM

If you have a pc or another Samsung phone you could use smart switch. On your pc download smart s... View Post

VOIP call facility for S7

Posted by 30-12-2016 08:21 PM in Other Smartphones

I want to use sip calling on a Galaxy S7, why has it been removed by Samsung? I had this on my S5 why is it gone View Post

25-01-2017 04:46 PM

Fortunately for me 02 haven't removed the VOIP facility from my S7 edge, however you could use Fa... View Post

texting app j5

Posted by 23-01-2017 12:21 PM in Other Smartphones

hi got a j5 at the weekend while sorting it out accidently deleted texting app how do i restore it please View Post

24-01-2017 02:57 PM

That's strange, have you deleted it off your home screens or in your favourites tray? You shouldn... View Post

Call from Samsung Mobile - private number

Posted by 23-01-2017 03:49 PM in Other Smartphones

Hi, I've had a few calls from a private number recently which I keep missing. I answered it today and the guy claimed to be from Samsung... View Post

24-01-2017 11:37 AM

Thanks. To clarify, what I meant when I said that they called from a private number was tha... View Post

Why is Samsung Galaxy A5 being advertised and sold with Android V5 (Lollipop) firmware?

Posted by 19-01-2017 04:07 PM in Other Smartphones

I am seriously considering purchasing the new (2016) version of the Samsung Galaxy 'A5', but I am confused as to why it only has Android... View Post

23-01-2017 03:25 PM

Thanks. Yes, I'm going to pre-order the 2017 version soon. Seems that Samsung are planning on u... View Post

Set up

Posted by 21-01-2017 08:37 AM in Other Smartphones

Hi My galaxy s7 edge is not giving me any message notification. It started after a factory reset as the microphone wasn't working properly.... View Post

22-01-2017 07:05 PM

Hello, Finny40. :smileyhappy: Are you still receiving messages on the phone? And are noti... View Post

S7 edge bluetooth call problem

Posted by 10-01-2017 09:17 AM in Other Smartphones

When using blyetooth to make a call there is a lag and then a message box which says the action "isnt responding, do you want to wait or... View Post

21-01-2017 09:50 AM

Hello I clear the data and cache. It worked for the first call but them failed on the second ca... View Post

Figerprint alternative password

Posted by 19-01-2017 08:30 PM in Other Smartphones

hi i have a s7 and i have forgot the alternitive password for my fingerprint scanner. so when it restarts i cant use fingerprint only password... View Post

20-01-2017 06:29 PM

Hi scottishriver! :smileyhappy: Was it set up on Find My Mobile? If so, you'll be able to... View Post

S7 antivirus

Posted by 14-01-2017 12:45 PM in Other Smartphones

Hi, Can anyone recommend an antiviral app for my S7? Thanks View Post

20-01-2017 12:27 AM

I use Kaspersky. Hasn't let me down at all. If you do online banking with Barclays you get the pr... View Post

How can I find my email address

Posted by 19-01-2017 11:00 AM in Other Smartphones

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19-01-2017 03:45 PM

Hey there, DH1! What are you wanting to find your email address on? :smileyhappy: View Post

Headphone mic

Posted by 10-01-2017 11:12 AM in Other Smartphones

My mic isn't working on my headphones when I try to use then,iv tried many others but to no avail. Are there any setting I could try? Must... View Post

18-01-2017 08:35 PM

Do the Headphone Microphones work if you use them with other devices? Try putting your ph... View Post

S7 support

Posted by 10-01-2017 09:34 AM in Other Smartphones

Having read reports of poor service from Samsung I was worried sending mine back when the glue holding the back on started to allow it to partially... View Post

17-01-2017 05:24 PM

Where did you arrange this repair, gbswales? On arrival to the Service Centre any accesso... View Post