Samsung Galaxy

Custom List Message Item

Area around camera chipped. Replaceable?

Posted by 22-03-2017 05:21 PM in Other Smartphones

Hey, Quite a while ago I dropped my phone literally a few cm's outside of my house which smashed the back screen very badly (I'm... View Post

24-03-2017 08:10 AM

I'd suggest asking the Shop you had the work done on it previously. In the Uk if a person ha... View Post

Hotmail account

Posted by 23-03-2017 08:07 PM in Other Smartphones

Since update, I have a new folder called VIP in my hotmail account. I have been told this has been created by Samsung. How do i get rid of it as am... View Post

24-03-2017 08:03 AM

Hi, Im not yet sure on how to delete it but you can uncheck it so it no longer shows that f... View Post

S7

Posted by 21-03-2017 10:44 PM in Other Smartphones

s7 water restiant.... My s7 recently fell into the sink of water . Spoke to customer services & they told me to let it dry out & it... View Post

23-03-2017 07:46 PM

Hi, The phone has an ip68 water resistant rating. However if water enters the phone ... View Post

S7 Edge Battery Life

Posted by 21-03-2017 09:10 AM in Other Smartphones

Hi, My S7 Edge is getting 12 hours after 100 % charge. I'm on Nougat as well. Im using the charger that came with the phone. I just... View Post

23-03-2017 01:07 PM

Hi @MattBarrera. :smileyhappy: Did this start after the update? And do you have a lot... View Post

Technical support - then rebuffed - firmware

Posted by 21-03-2017 08:42 PM in Other Smartphones

Hi, My device won't power on, it was generating a great deal of heat recently & now won't respond at all. I contacted the... View Post

23-03-2017 11:43 AM

@KaneKaneKane: Unsure how responsive the phone is, but are you able to try the below at all? ... View Post

Calendar Notifications

Posted by 06-03-2017 09:56 AM in Other Smartphones

Hi, I am having a problem with my S7 Edge, in short I am not receiving calendar notifications. I have removed and re-added the entries in my... View Post

22-03-2017 05:05 PM

Hey @mcarr18263! We're unable to replicate this, if you contact our support team they... View Post

Screen overlay - App permissions problem

Posted by 23-02-2017 04:08 PM in Other Smartphones

Hi, I have the excellent Galaxy S7 running Android 6.01 and also a brilliant S5 running Android 6.02. The problem I have is when I... View Post

22-03-2017 12:06 PM

Hi @Markiimg, This security feature is part of the Marshmallow software, so can be fo... View Post

Broadcasting/Edit Channel option gone since software upgrade?

Posted by 19-03-2017 12:09 PM in Other Smartphones

Hi i just got a galalaxy5 2016. Have been trying to customise it. So have edited bits. Then tapped done. Now i cannot remove the word edit from too... View Post

22-03-2017 11:08 AM

Have you tried rebooting your phone, @Ruby? It might sound simple, but it can often h... View Post

A3 Distance inaccuracy

Posted by 16-03-2017 07:54 PM in Other Smartphones

A3 distance logging is in accurate. Are there any fixes or tricks? View Post

21-03-2017 07:58 PM

Hi AntS, Did a run on Friday of a known 5.4mile distance with GPS, WiFi etc and logged at 5.2m... View Post

Samsung j3 2016

Posted by 07-03-2017 12:43 AM in Other Smartphones

Will it ever get Android 6.0 Marshmallow? At this point i'd like to have an answer, we're in March 2017 thank you View Post

20-03-2017 08:56 PM

If it's been this long then I'd honestly stop bothering with it and flash to marshmallow, there a... View Post

Phone has been misplaced by UPS courier on the way to repair centre

Posted by 20-03-2017 12:51 PM in Other Smartphones

I brought a blue coral Samsung galaxy s7. My claim I'D ***** for the free gift but I still haven't heard anything. View Post

20-03-2017 01:17 PM

Hi @Dinny. :smileyhappy: Give our Promotions Team a shout at fit2@samsungpromotions.c... View Post

Galaxy s7

Posted by 15-03-2017 07:23 PM in Other Smartphones

Does anyone else have problems with the screens on the galaxy s7, I've had my phone sines November and already on the third screen, they are so... View Post

20-03-2017 10:26 AM

its ment to be scratch resistant and unbreakable up to a certain extent my phone screens broke as... View Post

Google Assistant question.

Posted by 13-03-2017 07:43 PM in Other Smartphones

Hi, If I disable the Google App and have Ok Google turned off on my s7 edge does that mean I won't get the new Google Assistant option ? ... View Post

18-03-2017 06:42 PM

I don't think having it turned off will make a difference, as I remember reading somewhere that y... View Post

Slide to answer rejecting calls

Posted by 15-03-2017 03:43 PM in Other Smartphones

When I get a call on my galaxy s6 edge+ the green slide to answer button is rejecting calls instead. This started in past week, I have changed... View Post

18-03-2017 12:25 PM

Ah, thanks for clarifying. That's quite an odd one! Can you let us know of any troublesh... View Post

PIT file needed for Galaxy Note 8 - GT-N5120 16GB (Technical problem)

Posted by 22-02-2017 10:29 AM in Other Smartphones

Details:Galaxy Note 8.0 GT-N5120 16GB (unlocked)Flashed with a stock EE firmware (Working fine for years).RootedHi there, I hope someone can help... View Post

18-03-2017 09:09 AM

Hi Leon,Thanks for the reply. The following error message is returned from the link at XDA:https:... View Post

Note 4 freeze

Posted by 22-01-2017 11:40 AM in Other Smartphones

Hi I have a note 4 since 2 years, it started few weeks ago to freeze and restart on his own. It doesn't work anymore. Is new outside and never... View Post

17-03-2017 10:35 AM

I have tried wake lock as well but it doesn't help as well. Any other solutions guys you found pl... View Post

The Rest of Us (Video)

Posted by 06-03-2017 04:58 PM in Other Smartphones

Love the new promotional video that our friends over in the US released. Do we have any content creators on the Community? ... View Post

15-03-2017 05:55 PM

I do not create content I "capture" content in the moment that may never be recreated thats why I... View Post

Security of Samsung devices

Posted by 08-03-2017 05:48 PM in Other Smartphones

We have just seen it publicised that the CIA had been able to exploit Samsung devices and gain access to microphones etc, to use our devices for... View Post

15-03-2017 12:22 PM

Hi @pjhaahl Just to put our latest official statement on this out there for you guys:... View Post

Galaxy note 3, Keyboard not functioning..help please.

Posted by 09-03-2017 09:36 PM in Other Smartphones

Hi I've owned my galaxy note 3 from new, yes it's several years old now, but it's in perfect condition and just had a new battery and... View Post

14-03-2017 11:24 AM

If you've performed a Factory Reset, @Dlgos, then we think the best thing to do next is pop i... View Post

Recentapps softkey stopped s6 edge

Posted by 13-03-2017 09:29 PM in Other Smartphones

View Post

14-03-2017 06:41 AM

Hi Sometimes unfortunately that's technology for you. This is the reason why phones ... View Post

Samsung galaxy core prime-How do i rearrange pictures

Posted by 08-03-2017 04:09 AM in Other Smartphones

Hi I have a samsung galaxy core prime and I have some pictures on it but I would like an older picture of my daughter and some others to be first. ... View Post

13-03-2017 01:32 PM

Hi @skpamd Presume you're wanting to move the pictures in the Gallery. What have you ... View Post

Replacement back for s7 edge

Posted by 12-03-2017 11:40 AM in Other Smartphones

Hi I dropped my s7 edge from the back of my lorry and the back has smashed. The screen is OK and the phone is working perfectly. I just need a... View Post

13-03-2017 10:33 AM

Agree with @BandOfBrothers1 there. Linky for finding Support Centres here, @Bluen... View Post

dialing number from contact list

Posted by 02-02-2017 01:33 PM in Other Smartphones

Galaxy J7 Prime just purchased and loaded tel # from old phones and synced with outlook from the computer. When trying to call using the phones... View Post

12-03-2017 10:27 AM

Not in all contacts, some landlines and some mobiles. I believe all contacts are in the sam... View Post

S7 locked on google account screen

Posted by 12-03-2017 03:47 AM in Other Smartphones

View Post

12-03-2017 09:21 AM

Hi, This recently happened on my s7 edge after a Factory Reset. My local Samsung Exp... View Post

S7 Edge auto play music when connecting to bluetooth

Posted by 11-01-2017 03:41 AM in Other Smartphones

Hi all. This is my first post so.. here i go. When i am connecting my phone to the bluetooth of the car it automatically starts playing music... View Post

11-03-2017 08:11 PM

Hey @Bart3n, welcome! :cathappy: Try looking in Settings > Applications > Application... View Post

Upgrafe on new s 7 edge

Posted by 11-03-2017 06:08 PM in Other Smartphones

View Post

11-03-2017 06:56 PM

Hi, Can you elaborate please. I.e. > Do you have the update or are awaiting it ? ... View Post

Mobile number shows as well as Contact in Text message.

Posted by 08-03-2017 07:12 PM in Other Smartphones

Hi, When I send a Text message the Contact name is at the top but has their mobile number showing too. Is there a setting to remove the... View Post

11-03-2017 03:18 PM

Ok. I'm using all stock options. No 3rd party options. That's fair enough if there ... View Post

How do you transfer data onto memory card on galaxy J5 phone please? Not finding prompts.

Posted by 10-03-2017 08:41 AM in Other Smartphones

View Post

10-03-2017 09:19 PM

Hi @JacSprat. :smileyhappy: This guide any good for you? View Post

Water proof

Posted by 07-03-2017 10:05 PM in Other Smartphones

I must write and say my phone is water proof!!!, congratulations to samsung. I lost my phone could not find it anywhere! Ringing it, loosing my... View Post

08-03-2017 07:20 PM

A pretty clean Samsung phone then. ;) View Post

Backing up problems

Posted by 06-03-2017 05:22 PM in Other Smartphones

Basically I have important pictures and files on my Samsung Galaxy S3 that I need to transfer or backup onto my computer or somewhere else. The... View Post

08-03-2017 05:30 PM

no it wasn't :( View Post