Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

Battery issue

(Topic created on: 27-06-2019 06:38 PM)
427 Views
Chrisbroome
First Poster
Options

I have an issue with my battery on the Samsung galaxy s5 and we had a new one in the phone and it drained it out would there be an app on the phone that drains the battery 

0 Likes
2 REPLIES 2
BandOfBrothers
Samsung Members Star ★★
Options

The best way to determine if an app is causing battery drain is to check in your phones battery stats which should highlight what's using what.

 

Also a person can put their phone into Safe Mode which disables your downloaded apps and leaves the stock ones working and then see if things improve.

 

If they do then come out of Safe Mode and start deleting your most recent apps one at a time until it stops.

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
Amber5748
Apprentice
Options
VPN apps drain batteries as do any app that is continually running in the background.
0 Likes