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Original topic:

Battery getting low quick and this message connected?

(Topic created on: 30-05-2020 11:12 AM)
csyrad70
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‎30-05-2020 11:12 AM in 

Hi all, Can you please help? All of a sudden my battery seems to be draining quicker plus I keep getting this message up, do you think they are connected? Every time I now play a game I go and force stop it but it still comes up, what is going on? Help??? Thanks. Chris.Hi all, Can you please help? All of a sudden my battery seems to be draining quicker plus I keep getting this message up, do you think they are connected? Every time I now play a game I go and force stop it but it still comes up, what is going on? Help??? Thanks. Chris.

 

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Anonymous User
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‎30-05-2020 09:23 PM in 

It looks like that a system process is failing. The best way to solve that problem is to back up your data (photos, ecc..)

then power off the device and press volume up (bixby key too if you have then) the press the power button keeping all the above pressed and you will boot into recovery mode. From there do a hard reset which will wipe all your data ect.. you will have to re set up your phone and import all the data that you backed up but you will solve