Support

Open search

Badge notification count since update

Highlighted
SOLVED
First Poster

My badge notification count is no longer working since my s8 was updated yesterday. All settings seem correct. What can I do?

1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Moderator
Moderator

Hey @SoftwareUpdate

 

This is a feature with the newest update, once the notifications are cleared from the panel they badge icon will also disappear.

 

:womanhappy:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

View solution in original post

19 REPLIES 19
Highlighted
Helping Hand
Hi Julie,

Try the following:
Settings>
Notifications>
App Icon Badges (turn off and on)>
Restart phone.

If that doesnt work try wipe cache partition : https://thedroidguy.com/2018/03/wipe-cache-partition-samsung-galaxy-s9-benefits-1081023

Kind Regards,

---------
:white-medium-star:Never gonna give you up!:white-medium-star:
Mvg,
T.K.
Highlighted
Explorer
Hi, I've done all you have suggested but badge count on apps disappears when you clear notification bar on top. This only happening since software update last weekend. If you found a solution, pass it on pls, otherwise Apple will be getting some new business 😁😁
Highlighted
Helping Hand
@SoftwareUpdate

ok bye

---------
:white-medium-star:Never gonna give you up!:white-medium-star:
Mvg,
T.K.
Highlighted
Moderator
Moderator

Hey @SoftwareUpdate

 

This is a feature with the newest update, once the notifications are cleared from the panel they badge icon will also disappear.

 

:womanhappy:


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

View solution in original post

Highlighted
Apprentice

This is not a feature it is a hinderance.  I know of many people who will not buy Samsung because of this.

Reading 1 message when you have other unread messages should not cause the count to go to zero, and clear the badge count. I was fine in previous OS. 

Highlighted
Moderator
Moderator

I completely understand!

 

I'd recommend submitting your feedback through the Samsung Members app so the Developers get it directly.

 


Say "hello!" and
 
Introduce Yourself, or virtually hangout in the Samsung Lounge

Highlighted
Explorer

Hi, total waste of time, I've spent last few months trying all avenues including app but all I get is waffle back from them. It seems Samsung is only Android phone that this is happening to, other makes with Oreo still have badge count features as before. This is a real pity as I do believe that Samsung were well and truly leading the race, not so sure anymore 

Highlighted
Apprentice

Tracy 

Please adivse where on your phone you post this feedback tot he developers as you suggest

Highlighted
Apprentice

Where shall we post a message so the developers see it?

Our company has many many Samsung devices and now they are all useless as a personal assistant device. 

Top Liked Authors