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Original topic:

Background noise but NO voice from headphones

(Topic created on: 08-01-2019 06:43 AM)
Frustrateduser
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Other Smartphones

Galaxy S7 headphones plugged in through extention for ottorbox.  Was working fine but now when I screw in the attachment I get a weird scrambling noise and only background noise, no voices.  I've tried other headphones and direct connect without the otterbox extension and still no luck.  Headphones are completely useless on this phone.  Any suggestions??

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