22-07-2021 10:26 AM in
Other SmartphonesAndroid Pay (Google Pay, GPay) was working fine on my Galaxy SM-J530F until yesterday. An official Android security patch (patch level -1 May 2021) was auto-downloaded from Samsung on 21/07/2021 and after installation & restart, Android Pay says that my "device doesn't meet security standards'. It also suggests that the device may be rooted (it isn't) or running uncertified software (it isn't). I've tried clearing cache & restarting but no luck. It seems to only affect contactless payments, but that's all I use GPay for. Anyone else seen this behaviour?
22-07-2021 11:19 AM in
Other Smartphones22-07-2021 01:12 PM in
Other SmartphonesThank you for the reply Pugs. It would appear that the Three Fates have conspired against me. I'll try a reset before I cast it to the sea!
22-07-2021 01:37 PM in
Other Smartphones22-07-2021 03:22 PM in
Other Smartphones@Tarkus Concertante: If the device is stating that you don't meet the security standards to use Google Pay, then this may be down to your current Lock Screen settings, if it's currently set to 'Swipe' or 'None'. With this in mind, please head to Settings > Lock Screen > Screen Lock Type, and choose a medium or high security option, and hopefully this will resolve the issue.
22-07-2021 04:25 PM in
Other Smartphones22-07-2021 04:39 PM in
Other Smartphones@AndrewL - thanks for the suggestion, but I do have a PIN set on my lock screen.
@affebay - I found another thread on this topic, in which several others report similar behaviour with the J5 & GPay after installing the May security patch. I'll now refrain from resetting my phone as one other user reports that doing so didn't fix things for him. Hoping that Google & Samsung can come up with something between them.
22-07-2021 04:45 PM in
Other Smartphones22-07-2021 05:02 PM in
Other Smartphones22-07-2021 07:49 PM in
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