All incoming calls go straight to voicemail since the new update for the note8.

[Kittyminster1]

I have had this phone galaxy note 8 for just over a year, (feb) on virgin. Since the new update all my calls seem to be blocked, they go straight into voicemail. I have to ring everyone back. Like I said this was working fine until the update. I have tried the #002# it says I have a invalid MMI code. Help please going out of my mind.

In settings I can't change the fact that it is on silent because its grey you can't do anything with it.

[BandOfBrothers]

This is usually driven by the sim card @Kittyminster1 

I would suggest to check your network operators voicemail help page and or ring them.

Some have short codes that change how long the phone rings before voicemail kicks in etc.

[careining]

I am having the exact same problem. S8 updated this morning and nothing but problems since. I also tried the #002# and it said something about MMI and that all network settings have been "disabled"...phone keeps dropping calls, too! Did u ever get a solution?

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@Kittyminster1 wrote:

I have had this phone galaxy note 8 for just over a year, (feb) on virgin. Since the new update all my calls seem to be blocked, they go straight into voicemail. I have to ring everyone back. Like I said this was working fine until the update. I have tried the #002# it says I have a invalid MMI code. Help please going out of my mind.

In settings I can't change the fact that it is on silent because its grey you can't do anything with it.

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[Kittyminster1]

I got in touch with virgin because I read that it was a sim card problem, don't know why but that's what it said. And they sent me a new sim card, that didn't fix it, I had to rest the phone not factory rest so my password was still there. Hope that helps you.

[Olsmitty851]

Have the same issue, I've done everything I could think of.....factory reset, network reset, hard reset, and even got a new sim card from T-Mobile.......still experiencing same issue, it has to be a bug in the update (I have a note 😎 because while restoring my phone, I was recieving calls after the restore was finished, it went back to the same issue of calls being blocked 

[careining]

My phone was under warranty since I just paid a hefty deductible for my insurance to replace it a few months ago ( after dropping it) so they sent me a new phone because even a factory reset would not fix the problem. After receiving the new phone I have had no problems and actually like the new update.