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Original topic:

All 4 and iplayer not working

(Topic created on: 30/03/21 21:35)
Hunggaur
Apprentice
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Other Smartphones

When i go into the all4 app it partially loads, but doesn't  load completely and when you click search you get either a network or data connection error

 

Iplayer will work but takes 20 minutes to load.

 

Next flix, discovery all work fine 

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5 REPLIES 5
Aklima
Helping Hand
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Other Smartphones
Hi,
Would u by chance put the both app on deep sleep or sleep ?
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Hunggaur
Apprentice
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Other Smartphones

Both running via the wifi and nothing's been placed in sleep mode

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Aklima
Helping Hand
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I will check with both of mine and see if I have a problem
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Aklima
Helping Hand
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Both my app are fine and it loads perfect. Please check if u have the latest version.
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Hunggaur
Apprentice
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Other Smartphones

Thanks for coming back to me. Just checked both the apps and they work fine on mobile data, issues appears to be using the app when connected to wifi.

Wifi connection is fine as discovery and Netflix both work fine.