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Apprentice

Just started getting ads on my phone and don't seem to be able to stop them... anyone have any ideas

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Hi mate yes only way is to factory reset then reinstall apps... touch wood it's not happened since

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Moderator
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Hi @Graeme2711

Unwanted ad pop ups are usually the result of a third party app. If you have recently installed an app then I'd recommend removing it and you should find that the ads no longer show up.
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Thanks Andrew I've deleted most recent apps but still getting ads I'm thinking an updated app may be causing 

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A good way to gauge if a third party app is responsible is to restart the phone in Safe Mode as this temporarily disables all third party content. Turn the device off > Press and hold the Power key > Release the Power key when the device logo appears > Press and hold the Volume Down key immediately after releasing the Power key > Continue to hold the Volume Down button until the device finishes booting.
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Thanks will try that
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Navigator

what was last app u installed proir to the ads starting?  Uninstall 1 by 1 til they stop.

Make a note of each app to reinstall those who are ok

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Hi @Graeme2711. Any joy for you with this one?


 Say "Hello!" to the Community in The Introduce Yourself Thread.


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Hi mate yes only way is to factory reset then reinstall apps... touch wood it's not happened since

View solution in original post

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Glad to hear you got it sorted!  :smiling-face::thumbs-up-sign-emoji-modifier-fitzpatrick-type:


 Say "Hello!" to the Community in The Introduce Yourself Thread.


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Observer

I have just recently found out it is Google doing the pop up ads all over my phone. Galaxy S9+

They show one option to stop it and you have to pay for it. 

 

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