04-06-2017 01:28 PM in
Other SmartphonesI'm having problems with my signal on my A5. The service provider has confirmed full signal strength & SIM works fine in other handsets. Can anyone recommend a solution please?
Solved! Go to Solution.
05-06-2017 07:17 AM in
Other Smartphones
Current Phone ~
Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+
Samsung One Ui 2.5/ Android 10.
19-06-2017 08:09 PM in
Other SmartphonesHey @Melmcd102! Is this issue still ongoing? Do you have the latest software version on your phone? Let us know how you've got on. :smileyhappy:
19-06-2017 08:14 PM in
Other SmartphonesYes. I'm still having problems. I've switched to 3g only which has helped slightly, but thats not reallly ideal for data usage. As far as I know the software is up to date.
19-06-2017 08:57 PM in
Other SmartphonesOkay, I'd recommend visiting one of our Support Centres for further assistance from our engineers. It is a drop in service and they will aim to inspect/repair your phone in the same visit. For your nearest one, head to: http://www.samsung.com/uk/support/servicelocation/ is there one nearby?
19-06-2017 09:26 PM in
Other Smartphones19-06-2017 09:30 PM in
Other SmartphonesNo worries! Do keep us updated on what happens! :robothappy:
22-06-2017 05:00 PM in
Other SmartphonesQuick update. Took the phone in store & it failed a hardware test. Luckily it's under warranty so got to wait now for further tests/repair 😞
23-06-2017 11:44 AM in
Other SmartphonesThanks for the update. I'm sure my colleagues will have this repaired as soon as possible!
04-07-2017 03:22 PM in
Other SmartphonesJust a quick update. My phone did have a hardware problem. Serveral internal components replace & we're as good as new. Thanks