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Original topic:

A5 2017 can't unlock damaged screen and touch out of order

(Topic created on: 28/12/18 01:33)
Tiziana27
First Poster
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Other Smartphones

My phone has damaged screen and i'm not able to copy files on my PC due to the fact that the phone A5 (2017) is locked by touch sign , impossible to activate because the screen is completely black.

I've not had a Samsung profile, so impossible with Find My Phone option

Dr.Fone does't support this device A5

USB debug not working

 

Do you have suggestion?

Many thanks in advance

Tiziana

 

 

 

 

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BandOfBrothers
Superuser I
Superuser I
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Other Smartphones

Can you get to a Samsung Experience Store or Samsung Service Centre who maybe able to help you with this @Tiziana27

 

 




Current Phone ~

Samsung Note 20 Ultra 5G SM-N9860_256Gb SnapDragon 865+

Samsung One Ui 3.1/ Android 11.

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