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Original topic:

A5 2017 - broken screen. Can I retrieve data?

(Topic created on: 15-09-2020 10:45 PM)
Bluebell2
First Poster
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Other Smartphones

Hello, 

 

I dropped my A5 and the screen is broken. Phone switches on and asks for my unlock code on startup but I can only press numbers 1, 2 and 3! 

 

Is there a way for me to connect it via USB to my computer so I can retrieve the photos? 

 

Also, can I access my secure folder that I had on the old phone? I have a new phone now. 

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1 REPLY 1
Anonymous User
Not applicable
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Other Smartphones
Hi.
try downloading smart switch on your laptop or PC. might be able to save photos and backup your phone
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