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1 bar reception on vodaphone

(Topic created on: 25-08-2020 08:49 PM)
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bella21
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Hi i hope someone can help me pls. I have had 1 bar reception for 2 days on my phone. I called vodaphone at length who say there are no issues. It must be my phone. I cant use it unless i have WiFi. Mobile data is on. I have a samsung s7 edge
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BandOfBrothers
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Is this the same everywhere you go or at home @bella21  ?

 

Mast congestion can play a part with signal issues.

 

Vodafone have a service checker online to check local and surrounding masts. 

 

As a process of elimination can you try your sim card in another phone and another sim card in your phone  ?

 

Sometimes a sim card can glitch to which a network can replace it. 

 

A Samsung Experience Store  / Samsung Service Centre can run a diagnostic test on the phone.

 

🏳️‍🌈Stay Safe 🏳️‍🌈

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "