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wipe cache partition

(Topic created on: 25-02-2021 10:25 PM)
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Druid123
Apprentice
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I've tried the volume button home button power button and various other combinations I just seem to get in the restart cycle any help will be grateful thanks
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Solution
papashaun
Troubleshooter
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If you updated to Android 11 then you need to plug the phone in to your laptop with the charge cable - wait a few moments till phone starts charging then perform the normal procedure ( have seen said can plug in headphones instead of to laptop but not tried that myself) turn off phone then button combination is Volume Up & Power ( Bixby ) Button together

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3 REPLIES 3
Solution
papashaun
Troubleshooter
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If you updated to Android 11 then you need to plug the phone in to your laptop with the charge cable - wait a few moments till phone starts charging then perform the normal procedure ( have seen said can plug in headphones instead of to laptop but not tried that myself) turn off phone then button combination is Volume Up & Power ( Bixby ) Button together
davemartind
Apprentice
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headphones plugged in works a treat
Druid123
Apprentice
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Thanks
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