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Why won't my USB c headphones work on my new s21

(Topic created on: 13-12-2021 08:32 AM)
4349 Views
oax
Apprentice
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Can anyone tell me plz why my USB c headphones won't work
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4 REPLIES 4
xSteveuk
Mastermind
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Hi
The Galaxy S21 doesn’t come with a headphone jack
But if you have a usb connecter click on the get help button At the bottom of the page And run a diagnostic test

You would need usb connection

SmartSelect_20211213-090710_Chrome_1816_1639386430.jpg
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oax
Apprentice
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Yeah my normal phones dint work,did try diagnostic but no sound so I'm off to town to c a foneshop has some..thanks steveuk
Fiona26
Samsung Members Star ★
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Make sure your USB C jack adapter has a dac built in.
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oax
Apprentice
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Thanks fiona26 I went to town n got Samsung hphones. Work now