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Whatsapp video bug issue

(Topic created on: 05-03-2022 08:22 PM)
12885 Views
K3v7ar
Explorer
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I have a problem with the video playback in whatsapp.

Whenever I watch a video someone has sent me it's never Full screen!
The bottom left and right of the screen is black and I can't seem to fix it.

Does anyone have a solution for this?
39 REPLIES 39
Sakonema
Student
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Same thing with Oneplus Nord2 5G.

Looks like a whatsapp player bug. It doesn't undestand the screen resolution when playing back video. No zoom.

BUT! if i hold phone horizontal, before launching video, then it works.

While video is playing.. If I tilt phone to vertical and then back to horizontal, then the resize bug comes back.

Rtahira
First Poster
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Exactly same thing happens with my S20

brendonuk
Journeyman
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Yup same issue here, S20 ultra.

Shezaad879
First Poster
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I have the same issue too on a S20U. Annoying as hell! Not many posts online about it until I found this one. hope a fix comes soon.

Sakonema
Student
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So I sent this video to Whatsapp support.

Yes yes I know i can't speak english

But this is the same bug you all has right? - https://youtu.be/TtCSPf2nK2c

rotman
First Poster
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I have the exact same problem.
Galaxy S20. this is very annoying.

KJRJ
First Poster
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Same problem here. It seems related to the playback control area, below the video.

The video won't zoom to fullscreen when in landscape, as expected. But for now, the workaround has been told before:

Put the phone in landscape BEFORE playing the video in Whatsapp. 

Ridiculous and annoying, but that´s what we have for now while this bug is not fixed.

brendonuk
Journeyman
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That's a good work around! (For now) Thanks!

Bialynia
First Poster
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Former Samsung user, here. It's definitely not a Samsung specific issue. It was occurring on my Nokia 8.3 5g and weirdly is also occurring on the Poco F3 that I have just upgraded to. I'm wondering if I've exported the glitch when transferring my WhatsApp account and settings to the new phone.

As someone here kindly pointed out, it does work in full screen if I switch to landscape mode before going to full screen.

Hopefully there will eventually be a full fix for this. 

Screenshot_2022-05-04-22-20-31-097_com.whatsapp.jpg

K3v7ar
Explorer
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Exactly the same for me also