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WhatsApp call issue

(Topic created on: 30-12-2021 10:52 PM)
1532 Views
Wavytallman
Journeyman
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In the last 5 months I've been having a WhatsApp call issue do as when someone calls me through a audio call on WhatsApp app normally you should be able to have a normal conversation even through lock screen no I can hear them but they cannot hear me I have to unlock my device to continue the conversation  to reply back through audio and it also affects the connection in a way it has to reconnect to restart the conversation
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5 REPLIES 5
xSteveuk
Mastermind
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Hi,
Have you tried contacting WhatsApp
On WhatsApp click the three Horizontal dot's Then click on help contact us and explain the issue Or check their faq page WhatsApp calling
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Wavytallman
Journeyman
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Yes I have contacted WhatsApp on this issue but they haven't got back to me yet
CresseyM
Apprentice
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I had an issue with sound on audio call, I restarted and updated both WhatsApp and my phone and it works perfectly now. Although I have an S21
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Wavytallman
Journeyman
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I still have the same issue and I am up to date with the latest software on my s10e and the latest updated WhatsApp app
Sk28
First Poster
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Same, all updates done, my phone call do same issue as well as WhatsApp’s. Any fix?

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