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Trusted places keep disappearing

(Topic created on: 04-05-2023 11:30 AM)
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Members_vC6Gvfm
First Poster
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I never had a problem with my Trusted Places (keeping my phone unlocked when in their vicinity) however recently they keep disappearing from the folder within Lock Screen.

I understand that it might be connected to a Google Play Services update.  I've seen various temporary fixes (clearing the Play Services cache, turning off and on the Trusted Agents slider in the security and privacy settings etc. However these only work for a few hours before everything disapppears again.

 

Does anyone know of a permanent fix to this issue?

3 REPLIES 3
Pugs1957
Samsung Members Star ★
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We need Google to sort out the permanent fix.
cavellix
Pathfinder
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Mine keeps changing to another email I use, very annoying
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AndrewL
Moderator
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@Members_vC6Gvfm: There is a known issue with Smart Lock, and its associated features, which Google have been made aware of, and an update will be rolled out soon to address this. In the meantime, as a temporary workaround, please restart your device whenever you encounter the issue. I apologise for any inconvenience this may cause you. 

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