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Trade-in remotely locked

(Topic created on: 22-12-2021 04:14 PM)
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becca_22
Student
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Purchased my s21 Ultra via Samsung website on 3rd December and received it in the post on 21st December. I am trading in my old phone and was told I had 7 days to trade-in my phone once I received my latest handset. When starting up my s21 Ultra, it has been remotely locked from the Trade In Service and I am not getting a reply from them? 
Been in contact with Samsung themselves and they've given me phone numbers that don't work - at my wits end
4 REPLIES 4
xSteveuk
Mastermind
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becca_22
Student
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Samsung support were no help at all!
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xSteveuk
Mastermind
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CGriff36
Pathfinder
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I shall have my friends at GCHQ get onto this asap! 👀
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