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Software update for Samsung S21 SM-G991U

(Topic created on: 23-03-2024 06:00 PM)
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PhilaniM10
Student
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I'm using a Samsung Galaxy S21 SM-G991U (US version) in Eswatini (Swaziland). Even though the security patch level is from October 2022, my phone says it's up to date. Could you please advise on how to force or manually check for a software update. 77b43f46-6ec5-4b21-a205-09bd3a3e7e60.jpgc2c76a52-636b-4b0a-bc63-fa0a58130469.jpg

3 REPLIES 3
JAMES4578
Samsung Members Star ★★
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Hi @PhilaniM10 Likely to be issue as not using the device in the region it was designed for.   You could try Smart Switch , an update might be available via that method.    Need to connect Device to a computer and have the software installed.  Whilst we are the Uk/EU communities I will include the link for Africa.  https://www.samsung.com/africa_en/support/smart-switch/ 

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


PhilaniM10
Student
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Thank you so much for your feedback but I've tried smart switch and it doesn't work. 

Uzor Peter
First Poster
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Wassup your issue resolved?because it seems I'm having same issue 

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