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Security policy prevents use of camera

(Topic created on: 14-12-2021 07:34 PM)
1413 Views
purpleprincessz
Apprentice
Options
Hey
Has anyone else had this issue? I can't use my camera at all and can't work out how to get it fixed without needing to factory reset my phone. Does anyone have any ideas? I'm waiting for Samsung members to get back to me but I'm not convinced.
Thanks in advance
14 REPLIES 14
GalaxyA51user
Voyager
Options
Have you enabled anything on Developer Options like Sensors Off at Quick Panel? If yes, disable Developer Options and try opening Camera. If your issue gets solved, please accept my comment as solution by clicking at 3 dots on my comment
xSteveuk
Mastermind
Options
Hi,
Long click on the camera icon
And then click the (i)
And check permissions
If any third party app has been given camera permission
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purpleprincessz
Apprentice
Options
No developer options on at all. Quick panel is as normal.
purpleprincessz
Apprentice
Options
All seems normal in camera permissions. Screenshot_20211214-202520_Permission controller.jpg
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Pugs1957
Samsung Members Star ★
Options
Is it the same in Safe Mode?
0 Likes
xSteveuk
Mastermind
Options
Go Settings
Apps
Click on the three horizontal Dots
Permission manager
Camera
And check what's given permission
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purpleprincessz
Apprentice
Options
Yes same in safe mode.
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purpleprincessz
Apprentice
Options
Nothing allowed all the time and nothing out of the ordinary while in use.
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xSteveuk
Mastermind
Options
OK
May sound a bit drastic
Try a system reset
((( Make a backup )))
Then try a reset
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