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Samsung USB-C AKG earbuds only work for calling if plugged in after call connects

(Topic created on: 09-03-2022 05:26 PM)
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peteski444
Student
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I am using a pair of Samsung USB-C AKG earbuds with a Galxy S21+.  When they are plugged in to the phone I can hear music/video audio, but if I make a call there is no call audio unless I wait for the call to connect, then unplug the USB-C and then plug the USB-C in again.  This only works for the connected call.  I have to do this every time I make a call to get the call audio to work.

Please advise a solution to this issue?

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4 REPLIES 4
rogersdave77
Troubleshooter
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Just tested mine on my s21 ultra with no issues....have you tried turning the phone off and back on?
Maybe wiping cache partition will help 🤷
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peteski444
Student
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I've tried power cycling phone and also wiping cache partition, but still have the same issue ... 

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testererer
Explorer
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any update on this?

I have the same issue with a Samsung A41 and Samsung EO-IC100 USB-C AKG earphones

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new666uk
Apprentice
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Watching this with interest.

Similar on my S21 ultra. Wired Samsung AKG earphones (USB-C) play music just fine but if I make a call the other side can barely hear me.

Clearly audio over USB-C is inferior and error prone compared to the oh-so-reliable 3.5mm on previous devices.

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