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Samsung S21 ultra free Buds Pro or Buds live

(Topic created on: 15-02-2021 03:20 PM)
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Acee
Apprentice
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I purchased Samsung S21 ultra mobile phone and submitted my free Samsung earbuds and smart tag from Samsung but I'm not sure which one they will give me or us; Buds pro or Buds live earbuds? Anyone please. 
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4 REPLIES 4
smiley
Troubleshooter
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if you ordered the phone before end of 28th January you should claim from the link in the member benefits for the correct time period and you should get Buds Pro and tag.

if you ordered 29th January or after then you should get the buds live. There is a different claim link in members for this order period after 29th January.

this promotion changed as soon as the phone was released on 29th Jan.

hope this helps
- Smiley
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Acee
Apprentice
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Thanks for your help. I pre-ordered on 25th.😃so Buds pro it is. thanks again
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Specialg
Student
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you'll get Buds Pro, they should come with the phone but if not just use the claim button on the samsung members app. Good luck!
Acee
Apprentice
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Thanks 😊
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