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Samsung Members app broken?

(Topic created on: 19-11-2021 07:44 AM)
522 Views
illEez
Voyager
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Anyone else have trouble getting into this Samsung Members app over the past couple of hours? 

...it kept asking me to verify myself, so I press the OK button, just to end up back where I started!?

Similar story on my Account in Settings, was getting a bit worried that my phone(S21U) was goosed! 

Was the site down for maintenence, or just me that couldn't access it?




12 REPLIES 12
Ferenc75
Helping Hand
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I have the same problem sadly. Also, I cannot update the app in the Galaxy store
Amna1
Student
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Mine seems working just fine
illEez
Voyager
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It's only just let me back in, hence my post; tried sending an error report to Samsung, but obviously couldn't as the only way to do that was through the app!

...just glad it's working again now; assuming it was down for maintenance if I'm not the only one affected by it 😅
0 Likes
Ferenc75
Helping Hand
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Exactly same here 😄 working back as normal
ironass
Black Belt 
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O.K. for me in U.K. on EE...

Samsung Members xxx.png



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My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
illEez
Voyager
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I'm based in the UK too, it was earlier this morning; the Galaxy Store's got a message telling of disruption, now that it's over 🙄😅
ironass
Black Belt 
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Seems like you are not the only one @illEez.

 

Others are reporting various issues with Samsung log-in, etc:

 

Samsung Members xyz.png

 

 



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My device... Galaxy Z Fold5 5G 12/512GB (G946B D/S) CSC EUX. Android 14. One UI 6.1
LiquidSnake
Big Cheese
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I had troubling accessing the Members app, due to 'server authentication'. But now, the problem seems to have been fixed 🙂.
Usman
Student
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Samsung  s21   airpods