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Samsung galaxy s21

(Topic created on: 16-07-2023 11:02 PM)
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GeeCee1
First Poster
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My phone keeps switching off and on for no reason. The phone and apps are up to date. 
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5 REPLIES 5
sarasphotobox
Hotshot
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Have u tried clear cache partition

Turn phone off
Press volume up and power at same time

Release both buttons when samsung appears
Use volume down to navigate select clear cache partition


Press power key as enter


Once done

Reboot phone using volume down when there option
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UNKNOWNUSERNAME
Big Cheese
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have you tried switching off restart when needed in settings? or some of the things Sara suggested above?
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Scoobs222
Voyager
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I have exactly the same issue after the june update, July one helped it but still there. Its a part of samsungs planned obsolescence. I'm trying to figure out a way to take legal action against them, it's happened on a few phone of mine, just after the 2 year warranty is out coincidentally! I'm looking into the legal side as we speak and I think it's about time, as many of us get together as possible and take action. This is my last samsung product ever.
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Scoobs222
Voyager
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On mine I did a factory reset and changed battery but to no avail. Nothing will help this matter trust me
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Ahayoo410
First Poster
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I bought two s23 ultras both phone got same problem (random restart) after may update tried safe mode,factory reset also reinstalling firmware nothing helped.now sent back to Samsung center.hope they could fix or replace for new 

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