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S9 region lock

(Topic created on: 30-03-2019 08:05 AM)
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bob7ster
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Hi,

 

I got my S9 DUOS phone in the Netherlands. I bought it at the belsimpel company and I use it with the KPN which is a Dutch provider. I made quite some local calls in the Netherlands to Dutch telephone numbers. So I should have been disabling this very customer unfriendly region lock many times over.

 

Unfortuately, while being in Thailand and purchasing a local AIS sim card, my phone turns out to be still in region lock. I need an unlock code which I don't have....

I do have an older Samsung phone. An S7. The Thai AIS sim card works perfectly well with this phone so the sim card is 100% OK.

 

I am not at all happy with this situation which has costed my mood, money and time.  Maybe, Samsung Support it's time to show what you are made of.

 

 

 

 

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