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S9+ front speaker low volume

(Topic created on: 24-04-2020 03:37 PM)
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Mohamed_3mda
First Poster
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After April 2020 update the front speaker volume became very low 

It was so loud that people next to me can hear it 

It's clean and I have tired safe mode 

Nothing works 

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3 REPLIES 3
TessM
Mastermind
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Hey @Mohamed_3mda ,

 

is this happening with all your apps or any in particular? Are you able to run this test and let me know the results?

 

-Go to Samsung> Samsung Members> Get help> Interactive checks> Speaker.

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Mohamed_3mda
First Poster
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All apps even in the *#0*# test !
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TessM
Mastermind
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I think that the phone will need to be inspected by one of our engineers. We are only doing essential repairs at the moment, however, we would suggest taking this to one of our Service Centres once that this has happened so you can have your phone assessed. 

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