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S9 call volume very low. How do I clean with a toothbrush?

(Topic created on: 04-01-2022 02:57 PM)
9228 Views
Dragon21
Apprentice
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Hi,

How do you clean an s9 with a toothbrush?

Thank you. 

8 REPLIES 8
HM9K
Pioneer
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i dont think you should do that 🤣
xSteveuk
Mastermind
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Hi,
Try a diagnostic test
Click on the get help button
Diagnostic test
Check mic
AndrewL
Moderator
Moderator
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@Dragon21: When you're on a call, have you tried pressing the Volume Up button on the side of the phone, as this will raise the in-call volume. If it's as high as it can go, try the Diagnostics test in the Samsung Members app as advised by @xSteveuk to see if you can hear yourself clearly (this may be called Interactive Checks). Alternatively, head over to your dial pad and type in *#0283#, then select “Start: RCV_1stMic” and speak into your phone like you’re on a call. Can you hear yourself clearly in the playback? 

antikythera
Black Belt 
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If you think debris or dust is in the mic hole use a can of compressed air to blow it out. Never stick anything into the mic hole or speaker grills
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Dragon21
Apprentice
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Hi,

 

Where do I find that link, please? 

Thank you. 

 

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AndrewL
Moderator
Moderator
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@Dragon21: Which link are you referring to? If you mean the Diagnostics test, please head to the Samsung Members app > Press and hold on the app icon > Diagnostics > Mic. 

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Dragon21
Apprentice
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Hi,

 

Where do I find the member app, sir?  

Thank you. 

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AndrewL
Moderator
Moderator
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@Dragon21: Swipe up from your Home Screen to access the Apps Drawer, and check the Samsung folder. 

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