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S9 Buggy Since Last Update

(Topic created on: 20-12-2020 05:02 AM)
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Robilomas
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Hi. I updated the latest software (see image) and since then my phone had been buggy. Biggest irritant is when O unlock my phone it locks itself again almost every time. I also have issues with the Edge Lighting but that I can live without at this point.

 

Any leads?

Screenshot_20201219-215413_Software update.jpg

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BandOfBrothers
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Hi @Robilomas 

 

Sometimes a sd card can cause issues so please remove it just incase. 

 

What i advise to do if a phone is misbehaving after an update is …

 

1. Please put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. 

 

2. Clear your phone's System Cache Files by turning your phone Off and then from a set series of button presses go into the phone's System Files and clear the cache. No information is lost this way. 

 

3. Last resort is a factory reset after backing up and removing any relevant sd card. 

 

 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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