Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S21 ultra Updat

(Topic created on: 21-12-2022 02:02 PM)
295 Views
Members_OjFvf9L
First Poster
Options

Hello. I bought a new Samsung S21 Ultra in Germany on Amazon, but the model is American (SM-G998U1) Will this phone receive updates in Germany? The new One UI5 ​​update is not coming to my phone.

0 Likes
2 REPLIES 2
Ventor
Samsung Members Star ★★
Options

@Members_OjFvf9L Hello, it is very likely that your phone does not receive updates. To make sure and confirm, put a screenshot of the Operator Software Version section of your device. It is located in Settings / About phone / Software information / Software version from operator.greeting






"The quieter you become-the more you are able to hear..."


0 Likes
jimmyk87
Voyager
Options
I would return it as 5g, VOLTE and wifi calling won't work along with the lack of OTA updates
0 Likes