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S21 Ultra not sending voicemail alerts

(Topic created on: 14-05-2024 11:28 PM)
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Tonya Mixon
Student
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I am not getting voicemail alerts on my S21 Ultra. I have tried every solution posted here and nothing works. ATT doesn't support visual voicemail, but I  used to get alerts anyway. Cleared cache, forced stop, etc. Nothing works.

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Robin999
Samsung Members Star ★
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Settings >notifications >app notifications. Tap the 3 dots top rh corner. Tap show system apps. Scroll down to

1) Phone. Tap notification catagories. Is voicemails toggled on?
2) Phone services. Tap notification catagories. Is voicemail messages toggled on?

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Tonya Mixon
Student
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Yes

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Robin999
Samsung Members Star ★
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https://www.att.com/device-support/index/Samsung/SamsungSMG998U/

Scroll down to the bottom and check the voicemail topics.
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Tonya Mixon
Student
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Thanks. I've already tried all of that. :smiling-face:

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Robin999
Samsung Members Star ★
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