Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

S21 ultra and facebook

(Topic created on: 13-07-2021 04:04 AM)
1137 Views
Options
OK so once again the photo gallery and Facebook not working.
Open the Facebook app and post a pic, I can select folders no problem all great. 

When replying to a post and you click to post a pic, it don't allow you to go to folders, it just brings up random pics on camera roll in no order at all.

Now I have tested this on iPhone, Huawei, and all works fine.

Any ideas why this isn't working.

0 Likes
6 REPLIES 6
BandOfBrothers
Samsung Members Star ★★
Options

Something like this may require troubleshooting @Mbfrenchbulldogs 

Can you start with trying Safe Mode.

Put the phone in Safe Mode which disables your downloaded app's but let's your stock app's keep working. If the issues stop then this highlights a downloaded app as the possible issue. Come out of Safe Mode and start deleting your most recent downloaded app's one at a time until it stops. https://www.samsung.com/uk/support/mobile-devices/how-to-start-my-galaxy-device-in-safe-mode/ 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Options
Thanks, will try it. Have you had this issue
0 Likes
BandOfBrothers
Samsung Members Star ★★
Options

No my phone hasn't displayed the issues your having.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

0 Likes
GoanGeek
Samsung Members Star ★
Options
Check app permissions and allow all incase you have blocked some.

Try clearing app data or cache.

Or maybe even just restart the phone.
JAMES4578
Samsung Members Star ★★
Options

@Mbfrenchbulldogs  These tips should help.  I have only just got the S21 Ultra but have thus far not come across the issue and was fine on S10(my previous device).

I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.


0 Likes
Options
Hi tried everything suggested abo e very strange and annoying
Screenshot_20210713-151201_Permission controller.jpg
0 Likes