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S21 camera rattle / smell when charging

(Topic created on: 31-01-2021 12:12 AM)
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eljefe90
Explorer
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Received s21 ultra exynos 3 days ago and noticed on the second day of use a rattle coming from the camera after a quick search on previous devices it comes up with a answer of optical image stabizer just want to know if this is normal as its quite  annoying on a phone that cost over £1000

Also when first switched on a smell of plastic/burning came from device then cleared and only comes back at first time of charging ? Any others with this issue ? Thanks in advance 

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9 REPLIES 9
GoanGeek
Samsung Members Star ★
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it's got a moving camera sensor, so the rattle will be normal.
Have you removed all the plactic coverings from the phone? maybe that's the smell.
"WI-FI went down for five minutes, so I had to talk to my family.
They seem like nice people"
Thekidman96
Navigator
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The rattle is normal my friend, don't fear.
Burning smell? keep an eye on that.
Bradleigh
Voyager
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Yes rattle is normal, & only smell I noticed was taking the covers off camera lens and rear and front fresh out the box.. it was a toxic plastic smell yes, i agree but not while charging
Aklima
Big Cheese
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Hi,
Best advice i will give contact samsung regarding the smell when charging ur phone. They can replace ur phone. This doesn't sound right and we wouldn't want anything to explode.
eljefe90
Explorer
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Thank you for confirming the camera and yes all plastic removed and still present at charge now since posting this a work colleague received his today and has the same smell 

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eljefe90
Explorer
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Thank you observer for letting  know about the rattle observer!! A friend of mine received the same device and has the same smell maybe because the device is bran new thanks!!

eljefe90
Explorer
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Thank you Bradleigh  it possibly is the same smell just returns at charge I have not got any overheating issues so made me abit concerned 

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eljefe90
Explorer
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Thank you yes I have contacted Samsung and they're liason team will ring me today and I shall update thank you 

Aklima
Big Cheese
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welcome, hope they can replace the phone for u.
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