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S21+ App Numbers

(Topic created on: 30-11-2022 10:36 PM)
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Hanks1878
Explorer
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Having a nightmare with App number notifications. What's App will show say 12 messages, although there's only 1 message. Happens on other Apps as well. Any ideas please? 
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AshP_
Moderator
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Hmm this does sound odd, @Hanks1878, have you had a go at clearing the cache of the affected apps? You can do this by heading to Settings > Apps > Select an affected app > Storage > Clear cache (no data will be lost). I then recommend performing a soft reset on your phone by holding your Side and Volume Down keys together until you see the Samsung logo. This just gives your software a fresh start and won't erase any personal data.

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Hanks1878
Explorer
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Hi thanks, I'll try that.
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Hanks1878
Explorer
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Tried that, didn't work. I've just had one Whats App notification and the number on the app is 22
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