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S20 ultra camera focus problem

(Topic created on: 28-09-2022 03:32 PM)
9682 Views
waddy1963
Apprentice
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Hi help needed my camera will not focus unless its on 4.0 or more & even then it's hit & miss
39 REPLIES 39
F1rust
Navigator
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My camera is finally fixed. It too a full repair and replacement of the rear camera. No more blur and great focus again. Pity it took so long to rectify
TerminatorOWNZ
Explorer
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Hey, how much does it cost to replace the module?

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F1rust
Navigator
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It was done under warranty
TerminatorOWNZ
Explorer
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Oh wow! Thank you for sharing. I've been to an official service center, showed and explained to their technician the problem with the main camera - they made the impression that this was a surprise and told me that it would cost about 35-40% of the current market phone's price as the warranty period is over...

I'm sure that it's not the investment that I want to make 😞  

F1rust
Navigator
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That is not good . My warranty is over but because I complained in the warranty time they honoured it
TerminatorOWNZ
Explorer
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It is, indeed 😞

I'll see what I can do, I will try to make a complaint, but frankly, the odds are pretty low here in Ukraine, especially now 😞

And I don't think Samsung is watching over threads in here. I believe I've seen most of the topics regarding this issue, and the only ones they've replied were like "clean cache, camera app cache, factory reset your phone, update if any is pending." None of such are aiding in any way, at least not for me or none who tried and replied to the topics. And that was over. Not a single concern from Samsung representatives afterward 😥

F1rust
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It is not a good thread for Samsung. I hope that you get it resolved
Farhan
First Poster
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It is literally the same thing here man. Tapping the phone makes it refocus

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Members_JJkqVN6
First Poster
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Same here! I bought this phone mainly for being able to make nice pictures. When is this going to be fixed? Vere disappointing!

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Members_u2H9Um1
Apprentice
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Same problem here with my recently purchased Samsung Tab A8 tablet. The main camera doesn't focus in photos mode but it focuses perfectly in video mode which is weird. For a while I thought it might be a hardware issue so I had Amazon replace the product as many as three times but each one of those units was exactly the same. The web is littered by the usual flush cache, clean lens, tap on the edge, etc bullshit advice that only gives uses false hope.

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