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reset password

(Topic created on: 20-08-2020 08:18 PM)
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sheraz99
Student
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I forget my password and use fingerprint to unlock the phone help me for password reset. 
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1 Solution


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Solution
DannyT
Moderator
Moderator
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The first time the phone is turned on/restarted you have to enter your PIN code. 

 

To remove the PIN code follow the link above posted by @AndrewL.


Welcome to the Community!

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5 REPLIES 5
AndrewL
Moderator
Moderator
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@sheraz99: Is the fingerprint scanner no longer recognising your fingerprints? If you're unable to access the phone due to a forgotten password then I recommend signing in to Find My Mobile via the link below, where you can remotely unlock your phone. 

 

https://findmymobile.samsung.com

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sheraz99
Student
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sir, my fingerprint work and i have problem that if due to some reason my phone turn off and after that it required passward at least one time then my fingerprint are useles,help me if you have any sources or information
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Cymro
First Poster
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I have a new Galaxy 41 l have successfully paired various Bluetooth lrems including my widex hearing ***** but the sound only co
mes from the speaker, help please I do miss Spotify
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Solution
DannyT
Moderator
Moderator
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The first time the phone is turned on/restarted you have to enter your PIN code. 

 

To remove the PIN code follow the link above posted by @AndrewL.


Welcome to the Community!

sheraz99
Student
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thanks 😊
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