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pictures all gone frome gallery

(Topic created on: 24-02-2021 11:20 PM)
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Floradora
Apprentice
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All the pictures videos have gone from my gallery . There is only one picture left which is from WhatsApp. I do not know what to do . Its not in my recycle bin or anything I really don't know what to do. Some of the pictures are from 9 years ago .
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1 Solution


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Solution
Floradora
Apprentice
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oh no its fine I just restarted my phone and after like 5 minutes the pictures came back

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8 REPLIES 8
Aklima
Big Cheese
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Hi,
have u by chance saved it on Samsung cloud or Google photo ??
Solution
Floradora
Apprentice
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oh no its fine I just restarted my phone and after like 5 minutes the pictures came back
leicesterMan
Troubleshooter
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back them up to pc or mac or cloud storage
Floradora
Apprentice
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ok
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Pickle123
First Poster
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I have deleted my photos by accident can I get them back
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Floradora
Apprentice
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I just turned off my phone for more than 2 minutes then turned it on after like 5 minutes the pictures came back
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Floradora
Apprentice
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but if that doesn't work you can go on the Samsung help and atoll them what happened and they will try to help you
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AndrewL
Moderator
Moderator
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@Pickle123: If the images were not present in the Gallery app > Tap the 3 dots > Recycle Bin, I recommend going to Apps > Samsung (folder) > My Files > Images to see if they're present in this location. You can also check Apps > Google (folder) > Photos, as you may find that the images have been automatically backed up here, or check Microsoft (folder) > OneDrive. If you have a Samsung Cloud backup, go to Gallery > Tap the 3 dots in the top right > Settings > Sync With Samsung Cloud, to see if you're able to resync the images to your device. 

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