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Phone calling

(Topic created on: 18-01-2024 07:38 PM)
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traya
Apprentice
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I've been trying to call my mum for two weeks and everytime I get and engaged tone. Her phone is fine as Mt husband has 02 but I can't call her have checked and and blocked but they are all correct can someone help please. As mu mum has cancer and I have to call ebveryday
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4 REPLIES 4
keith30
Maestro
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Can you call anybody else with your phone, maybe speak to your network provider if you can't.
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traya
Apprentice
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Yes can call all other just my mum and her phone is not blocked my or on dnd
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Chistery
Pathfinder
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Not a fix, but can you call using WhatsApp or another service whilst you try and work out what's wrong?
traya
Apprentice
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02 are sending me new sim as cannot find another problem