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Phone calling issues

(Topic created on: 08-09-2021 04:28 PM)
303 Views
Steveak
Explorer
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Hi all

Has anyone else been having this issue?

When I make a call it's as if the microphone is muted and people can't gear me

If I hit mute on then off people can then hear me on the call

Any ideas?
1 REPLY 1
BandOfBrothers
Samsung Members Star ★★
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Try clearing the cache of your phone app @Steveak 

 

  • Settings.
  • Apps.
  • Phone.
  • Storage.
  • Cache.

There is also a diagnostic tool in your Samsung Members App under the GetHelp Section and Diagnostic.

If needed a Samsung Experience Store or Samsung Service Centre can take a look at your phone.


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "