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New samsung s21 ultra

(Topic created on: 13-02-2022 10:06 PM)
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AlexUK
Apprentice
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Hi everyone so ive recently upgraded my phone contract to a Samsung S21 Ultra but it seems to not be getting any newer software updates. My old s20 plus was getting security patches on a monthly basis

currently on 

security patch level: 1 May 2021 

Android 11

One UI 3.1

 

Can anyone advise please?

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12 REPLIES 12
Clevo
Pioneer
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That's my Ver. I'm on the latest non branded UK S21 Ultra, direct from Samsung. The one from Affordable mobiles was Greek 😕
I would definitely do more digging before you're locked into the contract Screenshot_20220216-194500_Settings_25416_1645040700.png
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AlexUK
Apprentice
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Thanks for your support through this but I have decided that the best option would be to return the device to affordable mobiles for piece of mind
Clevo
Pioneer
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Exactly what I did, it's a shame it is what it is. After contacting Affordable Mobiles and Samsung they both confirmed I had a Greek S21 Ultra.

Samsung have half decent contracts.

Good luck with your next Mobile bud