Close

What are you looking for?

cancel
Showing results for 
Search instead for 
Did you mean: 

My s21 ultra still on 3.1 ui

(Topic created on: 30-08-2022 04:24 AM)
714 Views
Imran444
First Poster
Options

My device has not gotten the android 12 updates.. it's still on one ui 3.1

Android 11 and haven't received any updates since months

Screenshot_20220830-061734_Settings.jpg

 how can I get all the missed updates ?

0 Likes
5 REPLIES 5
BandOfBrothers
Samsung Members Star ★★
Options

This should be available on the phone's software update section to update @Imran444 

Maybe try Samsung Smartswitch.

If the phone was supplied by a network then ask them as some networks control the distribution of software.

If a phone has been imported from one country to use in another then updates can occasionally take longer to come through as your reliant on the Samsung Servers of that region.

If the phone is unlocked to all networks try inserting another networks sim card which can sometimes instigate an update.

Another option is to visit a Samsung Experience Store or Samsung Service Centre who maybe able to help.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Imran444
First Poster
Options

Can I force update it ? And will it affect my phone ?

Like installing the update from google 

0 Likes
Anand3366
Explorer
Options
Hi Imran ,
I've tried it in the past and it worked for me try checking sammobile website .
0 Likes
Imran444
First Poster
Options

Hello , IK but will it affect my incoming software updates ?

0 Likes
Anand3366
Explorer
Options
No, it won't
0 Likes