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Missing voice message

(Topic created on: 15-06-2022 11:38 PM)
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Dewdrop1
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Can anyone tell me why 3 voice message in mailbox have disappeared? Can I find them and reinstate? I need them. 😫 
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4 REPLIES 4
BandOfBrothers
Samsung Members Star ★★
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Hi @Dewdrop1 

 

Is this Voicemail  ?

Voicemail is driven by your network with the messages held on their server until they are deleted usually by the account holder.

Your phone wouldn't in my understanding delete Voicemail messages.

I'd suggest to speak with your network support department.

To add unfortunately if they have been deleted off the Network's Server then they'll be no longer available to pull back.

I wish you all the best.  :smiling-face: 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

Dewdrop1
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Hi, Many thanks for your reply and advice. I will contact my support department today. Much appreciated. Kind Regards
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Dewdrop1
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BandOfBrothers, you were 100% right, gone off server. I'm gutted! Thanks again for your input.
Kind regards
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BandOfBrothers
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Sorry to hear that @Dewdrop1 


Daily Driver > Samsung Galaxy s²⁴ Ultra 512Gb ~ Titanium Black.

The advice I offer is my own and does not represent Samsung’s position.
I'm here to help. " This is the way. "

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