26-07-2024 08:19 AM
26-07-2024 10:07 AM
All apps must work on S20fe its not that old
26-07-2024 10:08 AM
26-07-2024 12:47 PM
Hi @peppergill There can be compatibility issues with some apps once your Device stops receiving updates. However the Disney Plus app is listed as being compatible with Lollipop (Android5 and above) , have you tried reinstalling. This and Troubleshooting here https://help.disneyplus.com/en-GB/article/disneyplus-en-uk-uninstall-reinstall
However your Device is coming up for 4 years old and you may well wish to consider an upgrade, increased risk once security updates cease.
I do not work for Samsung or make Samsung Products but provide independent advice and valuable contributions.