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I Can't hear people on the phone clearly even with volume settings full

(Topic created on: 05-03-2023 10:18 PM)
807 Views
r-boyer
Apprentice
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Hi im having trouble hearing people when I'm on the phone even with my volume settings full 
6 REPLIES 6
-Robot-
Samsung Members Star ★
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Have you used the diagnostic in the members app? It Should give you an indication as to if the phone is at fault
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r-boyer
Apprentice
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I have yes its says normal I can hear the sound coming from the in call speaker but it's not loud it's quite low
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-Robot-
Samsung Members Star ★
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I haven't had a S10 in ages, trying to think was it particularly low volume, I remember I did have one that annoyed me just can't remember if it was the s10
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Jobosam
Navigator
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Have you tried turning on speaker phone option?

I'm 64 and now have to use hearing *****.

Have you had a recent hearing test? Perhaps it's time 😩
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Jobosam
Navigator
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Did Sumsung just censor the last four letters from the string 'hearingaids'?
r-boyer
Apprentice
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I'm only 34 hahahah I can hear them but it's very low and no I haven't tried that option ill give it a go
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